Shaneeka Wisz
South Grafton,Australia
Summary
Ambitious retail assistant and food service professional with a strong commitment to enhancing customer experiences and achieving company objectives. Proven ability to tackle challenges through effective communication and teamwork, consistently delivering positive outcomes. Core competencies include customer service, problem-solving, and adaptability in fast-paced environments. Career aspirations focus on further developing skills within a dynamic team setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cinema Assistant
Saraton Movie Theatre
04.2022 - Current
- I am part of a dynamic team responsible for selling tickets and concessions to our valued customers
- I provide detailed information about our current and upcoming films to ensure that our guests are well-informed
- Enhancing our commitment to cleanliness and maintenance of public areas is paramount, and as part of the team, I play a vital role in upholding these standards
- My responsibilities also include ushering guests to their seats with a warm welcome, stocking our vibrant concession stands, and efficiently handling customer complaints and queries
- Additionally, I have had the opportunity to mentor and train junior staff members, contributing to their growth and success within our organization
Babysitter
01.2022 - Current
- I have experience caring for children of various ages and assisting with feeding, dressing, and daily activities
- I monitor children's safety and well-being to prevent accidents and falls
- I communicate with children's parents or guardians about daily needs, activities, and outcomes
- I also read stories and come up with educational activities
Waitress
Bascule Function Centre
01.2022 - Current
- Welcome customers with confidence and present menus courteously
- Take customer orders promptly and relay them to the kitchen without delay
- Serve food and beverages to customers with finesse
- Offer menu recommendations and respond to questions knowledgeably
- Provide excellent customer service and ensure complete satisfaction
- Address complaints and issues professionally
- Prepare bills and process payments efficiently
- Arrange table settings and uphold cleanliness to the highest standard
Crew Member
Hungry Jacks
02.2022 - 08.2022
- Maintained cleanliness and organisation in customer and food preparation areas, adhering to company safety standards for food quality and infection control
- Served orders to customers at the drive-thru, counter, and tables
- Handled transactions by providing change for cash payments or accepting credit card and debit payments
- Followed company policy and procedure for opening and closing shifts
Education
Year 12 -
South Grafton High School
South Grafton03.2025
Year 11 -
South Grafton High School
South Grafton01.2024
Skills
- Reliability
- Unwavering focus
- Dedication to customer satisfaction
- Dependable and trustworthy
- Quick adaptability
- Seamless payment processing
- Outstanding communication skills
- Conflict resolution
Certification
- Surf Lifesaving Bronze Medallion
- Surf Lifesaving IRB crewman
- Certificate II in Hairdressing
- Barista and Simple Foods
- Sport Health and Fitness
- RSA Certificate
- RCG Certificate
Hobbies and Interests
- Hockey
- League Tag
- Dancing
- Keeping healthy and fit
References
- Mrs. Mackenzie Fuller, 7 Flame Street, Grafton, NSW, 2460, 0412750815, mackenzie.fuller@raywhite.com
- Mrs. Margaret Francis, Manager, Bascule Function Centre, Oliver Street, Grafton, NSW, 2460, 0409889358, admin@graftonhockey.com.au
- Miss Ashleigh Lobley, Team Leader, 56 Silverton Street, South Grafton, NSW, 2460, 0413978176, ashleighlobley@hotmail.com
Timeline
Cinema Assistant
Saraton Movie Theatre
04.2022 - Current
Crew Member
Hungry Jacks
02.2022 - 08.2022
Babysitter
01.2022 - Current
Waitress
Bascule Function Centre
01.2022 - Current
Year 12 -
South Grafton High School
Year 11 -
South Grafton High School
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