Shanel Mehmet
Oxley Park,NSW
Summary
Personable and reliable candidate with a passion for delivering excellent customer service in a retail environment. Dedicated to creating a welcoming atmosphere and ensuring a positive shopping experience. Skilled in communication, organization, and teamwork, with a commitment to maintaining high standards of cleanliness and product presentation. Eager to develop customer service and sales skills in a retail associate role.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2022 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shop Assistant
Tamex Import Export
01.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Checked incoming orders and organized new stock.
Education
High School Diploma -
St Marys Senior High School
St Marys, NSW09-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cash register operation
- POS systems
Availability
- Available for part-time work with a flexible schedule
- Monday to Friday
- Weekends and public holidays
Timeline
Barista
Starbucks
08.2022 - 08.2024
Shop Assistant
Tamex Import Export
01.2022 - 12.2022
High School Diploma -
St Marys Senior High School
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