Shanel Mehmet
Oxley Park,Australia
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Glue Store
05.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Barista
Starbucks
08.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs
- Cleaned counters, machines, utensils, and seating areas daily
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Shop Assistant
Tamex Import Export
01.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store
- Provided excellent customer service, promptly addressing inquiries and resolving issues
- Assisted customers in locating items, ensuring a positive shopping experience
- Checked incoming orders and organized new stock
Education
Bachelor of Medical Sciences - Anatomy & Physiology
Macquarie University
Sydney, NSW11.2027
Skills
- Customer service
- Fast learner
- Cash handling
- Goal oriented
- Friendly and outgoing
- Relationship building
- Teamwork and collaboration
- Computer skills
- Laboratory safety
- Time management
- Attention to detail
- Problem-solving skills
AVAILABILITY
- Wednesdays, Thursdays, Fridays
- Weekends
- Public holidays
Timeline
Sales Assistant
Glue Store
05.2025 - Current
Barista
Starbucks
08.2022 - 08.2023
Shop Assistant
Tamex Import Export
01.2022 - 12.2022
Bachelor of Medical Sciences - Anatomy & Physiology
Macquarie University
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