JAYDEE NAUER
Bahrs Scrub,QLD
Summary
Systematic Administrative Director successful at managing everyday office operations. Talented in organizational planning, interacting with clients, managing staff and supervising budget expenses. Comfortable working independently and delegating tasks to subordinates. Self-confident and personable with proven leadership skills.
Overview
11
11
years of professional experience
Work History
Reception/Administration/Director
SG Queensland
07.2019 - Current
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created organized filing system to manage department documents.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Provided excellent customer service to exceed customer expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Conferences & events
Hilton hotel Brisbane
11.2016 - 07.2019
- Managed administrative logistics of events planning, event booking, and event promotions.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Arranged tables and chairs for special occasions and events.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Reception/Administration
Kwik Scaffolding Solutions
01.2014 - 10.2016
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created, prepared, and delivered reports.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed clerical duties such as answering phones, setting up appointments and filing invoices and licenses.
Education
Diploma in Business And Management
TAFE QLD
QLD01-2015
RSA And RSG License
Industry Training Services
QLD01-2013
Certificate IV in Youth Work
TAFE QLD
QLD01-2010
Certificate in Retail II
TAFE QLD
QLD01-2009
Responsible Service of Alcohol
Industry Training Services
QLD01-2008
Workplace Resiliency Course - Counselling Works
KINNECT Training
QLD01-2008
Skills
- Organizational leadership
- Operations management
- Human resources management
- Meeting facilitation
- Event coordination
- Record keeping
- Teamwork
- Time management
- Budget management
- Event planning
- Customer service
- Excellent communication
- Problem-solving aptitude
- Relationship building
- Staff scheduling
- Microsoft office
Timeline
Reception/Administration/Director
SG Queensland
07.2019 - Current
Conferences & events
Hilton hotel Brisbane
11.2016 - 07.2019
Reception/Administration
Kwik Scaffolding Solutions
01.2014 - 10.2016
Diploma in Business And Management
TAFE QLD
RSA And RSG License
Industry Training Services
Certificate IV in Youth Work
TAFE QLD
Certificate in Retail II
TAFE QLD
Responsible Service of Alcohol
Industry Training Services
Workplace Resiliency Course - Counselling Works
KINNECT Training
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