Shanghao (Billy) Lu
Homebush,NSW
Summary
Dedicated Worker proficient in customer service, food handling, preparation and with 3 years of experience in the workforce. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders. Quick learner and willing to take on extra responsibilities when working in a team.
Overview
2
2
years of professional experience
Work History
Fast Food Team Member
McDonald's
05.2021 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Trained newly hired employees on routine tasks and customer service.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Observed customer purchases in line and differentiated between standard portions.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Backed up servers by setting up trays and completing some food deliveries.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Suggested complementary items to orders to boost sales.
Education
High School Diploma -
Homebush Boys High School
Homebush, NSW09.2023
Skills
- Quick learner
- Cash Register Operations
- Special Requests
- Coaching and Training of other employees
- Punctual
- Reliable and Efficient
- Works well under pressure
- Able to work effectively in team settings
- Able to take on extra responsibilities and share duties across team
- Able to willingly swap and pick up shifts for business
- Eager to learn
- Good Work Ethic
- Flexible
Languages
Chinese (Mandarin)
Full Professional
English
Elementary
Timeline
Fast Food Team Member
McDonald's
05.2021 - Current
High School Diploma -
Homebush Boys High School
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