Summary
Overview
Work History
Education
Skills
Certification
Timeline

Shani Sullivan

Elermore Vale,NSW

Summary

With a proven track record at Kentucky Fried Chicken, I excel in delivering top-notch customer service and maintaining high-quality standards. My expertise in food safety, combined with a strong team player attitude, ensures efficiency and satisfaction in every interaction. I have consistently achieved significant improvements in service speed and customer feedback by leveraging exceptional time management and multitasking skills.

As a dynamic and engaging professional, I thrive in fast-paced environments, demonstrating exceptional time management and teamwork. My skills in cash handling and first aid have allowed me to consistently exceed quality expectations while fostering positive relationships with both customers and staff. By enhancing customer satisfaction and streamlining service operations, I have significantly contributed to a positive and efficient work environment, showcasing my strong ability to multitask and effectively address customer needs. My commitment to excellence and continuous improvement drives my passion for delivering an outstanding dining experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Team Member

Kentucky Fried Chicken
02.2020 - 05.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.

Stable Hand

Chris Lee Racing
01.2022 - 04.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.

Education

Year 9 -

Newcastle High School, Hamilton, NSW

Skills

  • Cash Handling
  • Food handling safety
  • Customer Service
  • Time Management
  • Team player attitude
  • First Aid

Certification

  • responsible service of alcohol
  • basic emergency life support
  • first aid
  • cardiopulmonary resuscitation
  • P2 license

Timeline

Stable Hand - Chris Lee Racing
01.2022 - 04.2022
Crew Team Member - Kentucky Fried Chicken
02.2020 - 05.2022
Newcastle High School - Year 9 ,
Shani Sullivan