Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Babysitter

Shania Borthwick

Ballarat,VIC

Summary

Proven track record of success in customer service at McDonald's Ballarat, showcasing strong work ethic and problem-solving skills. Excelled in creating structured, safe environments as a self-employed babysitter, emphasizing patience and time management. Achieved positive outcomes by leveraging empathy and effective communication.

Developed strong interpersonal and multitasking skills in childcare-focused environment, ensuring nurturing and organized setting. Expertise in managing daily routines, conflict resolution, and creative engagement with children. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in diverse settings.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Baby Sitter

Self Employed
01.2015 - Current

Organized fun and engaging activities to keep children entertained and stimulated during babysitting sessions.

Established strong rapport with children and parents, fostering trust and open communication.

Implemented and enforced household rules and routines to promote a structured and safe environment.

Responded quickly and effectively to any emergencies or unexpected situations, ensuring the well-being of the children in my care, i also hold my working with Children licence.

Customer Service

Mcdonalds Ballarat
01.2001 - 01.2021

Managed cash register transactions and ensured accurate and efficient processing of customer orders.

Maintained cleanliness and organization of work area, including restocking supplies and performing routine cleaning tasks.

Demonstrated strong communication and customer service skills by promptly addressing customer inquiries and resolving issues.

Collaborated with team members to efficiently handle high-volume orders during peak hours, ensuring timely delivery of food items to customers.

Education

Mount Rowan
Ballarat, VIC
12-2022

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic

Certification

Working With Children's

Food safety & Handling

Interests

  • Cooking
  • I like working with my hands and fixing things
  • Reading
  • Fashion and Style
  • Watching Movies and TV Shows
  • weekends with friends and family
  • looking after my nieces

Timeline

Baby Sitter

Self Employed
01.2015 - Current

Customer Service

Mcdonalds Ballarat
01.2001 - 01.2021

Mount Rowan
Shania Borthwick