Shania D’Costa
Point Cook,Victoria
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Grill'd
03.2022 - Current
- Observed packing operations to verify conformance to specifications.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payments for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Able to adapt quickly to situations due to being changed on different stations throughout shift
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Evaluated customer needs and feedback to drive product and service improvements.
Team Member
Carls Jr
12.2021 - 03.2022
- Evaluated customer needs and feedback to drive product and service improvements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Looked after front of house
- Contributed to team success by completing jobs quickly and accurately
Education
Bachelor of Interior Design - Interior Design
Collarts
Collingwood, VIC10.2024
High School Diploma -
Mount St. Joseph Girls' College
Altona, VIC10.2022
Skills
- Money Handling
- Quality Standards
- Attention to Detail
- Staff Training
- Product Knowledge
- Safety Understanding
- Heavy Lifting
- Stocking and Replenishing
- Teamwork and Collaboration
- Hospitality and Accommodation
- Station Preparation
- Area and Facility Cleaning
Certification
- Cert 3 Hospitality, William Angliss - 1 year
Timeline
Team Member
Grill'd
03.2022 - Current
Team Member
Carls Jr
12.2021 - 03.2022
Bachelor of Interior Design - Interior Design
Collarts
High School Diploma -
Mount St. Joseph Girls' College
- Cert 3 Hospitality, William Angliss - 1 year
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