Shania Godwin
North Mackay,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Maker
Self Employed
Mackay, QLD
05.2014 - Current
- Prioritized and organized tasks to efficiently accomplish goals.
- Motivated and encouraged children to communicate more openly and constructively with each other.
- Instructed children in eating, resting and restroom habits.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
Cleaner
Mackay Office Cleaning
Suite 7/224 Victoria Street, Mackay, 4740, QLD
01.2023 - 03.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Cashier
IGA Suoermarket
10 Margaret St, Yarraman, 4614, QLD
01.2011 - 07.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Waitress
Timbertown Cafe
24 Toomey St, Yarraman, 4614, QLD
04.2012 - 11.2012
- Checked back with customers throughout meal service to ensure satisfaction.
- Greeted customers and provided menus.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Bussed tables as needed during peak hours.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Education
High School Diploma -
Nanango
Nanango, QLD11.2014
Skills
- Calm Under Pressure
- Teamwork and Collaboration
- Quality Assurance
- Customer Service
- Cash Register Operation
- Cleaning and Sanitizing
- Time Management Skills
- Stocking and Replenishing
- Safe Food Handling
- Complaint resolution
- Professional telephone demeanor
- Money handling abilities
Accomplishments
- Recipient of Principles Award 2014
- Employee of the Year 2011
Certification
- Drivers License
- Blue Card
- Certification II in Business
- Certification I in IDMT
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Cleaner
Mackay Office Cleaning
01.2023 - 03.2023
Home Maker
Self Employed
05.2014 - Current
Waitress
Timbertown Cafe
04.2012 - 11.2012
Cashier
IGA Suoermarket
01.2011 - 07.2014
High School Diploma -
Nanango
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