Shania Lambie
West Wallsend,NSW
Summary
Recently commenced Locomotive Driver Assistant working on Pacific National services via Trojan Rail. Strong interest in rail operations, committed to safety and teamwork, and seeking an opportunity to transition into a full-time role with Pacific National.
Overview
11
11
years of professional experience
Work History
Locomotive Driver Assistant
Trojan Rail
09.2025 - Current
- Works safely within live rail and yard environments, supporting train operations while maintaining strict compliance with rail safety rules and procedures.
- Assist drivers and yard crews with operational tasks, demonstrating strong situational awareness and clear communication.
- Identify and report faults, hazards, and irregularities to supervisors, contributing to safe and efficient operations.
- Complete operational paperwork.
- Adapt quickly to shift work, varying conditions, and changing operational requirements.
Training Manager/Accounts
Infocus Radiology
07.2022 - 08.2025
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided one-on-one mentoring.
- Analysed team performance and identified opportunities for additional training.
- Improved employee performance by implementing effective training programs.
- Supported office staff and operational requirements with administrative tasks.
- Filled in for site managers in their absence, overlooking the day to day running of a practice.
- Collaborated with managers to identify skill gaps and develop training solutions.
Senior Business Support Officer
BMT Tax Depreciation
08.2019 - 07.2022
- Carry out several different tasks as a support officer, helping all departments within the company during a staff shortage while also completing my own core tasks.
- Core tasks include but not limited to: Actioning multiple inboxes, setting up and sending quotes, managing online portal, providing clients with updates, data entry.
- Executed training programs with new employees.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Information Broker
Direct Info ( BMT Sister Company )
03.2021 - 07.2022
- Managing enquiries via phone and email.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Receptionist
Brad Butler Plumbing
05.2015 - 06.2019
- Confirmed jobs, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Education
Certificate IV: Train Driving: TLI42622 -
Challenger Training
Newcastle, NSW11-2025
Category 1 Rail Medical -
Sonic Health
Newcastle, NSW08-2025
First Aid: HLTAID011, HLTAID010, HLTAID009 -
CBD College
Newcastle, NSW08-2025
Certificate III Business Administration - BSB30415 -
Cessnock Tafe
Cessnock, NSW2019
Certificate II Business Administration - BSB20115 -
Cessnock Tafe
Cessnock, NSW2018
Certificate II Hospitality - SIT20213 -
Bostes
Mount View High School2015
Higher School Certificate -
Mount View High School
Cessnock, NSW2015
Skills
- Teamwork and Collaboration
- Customer Service
- Safety-Critical
- Procedure Compliance
- Reliability & Shift Work Readiness
- Learning Mindset & Coachability
References
Tricia Wiese
Administration Manager
Infocus Radiology
0418 837 907
Raelene Bourke
Admin Manager
Brad Butler Plumbing
0404 491 946
David Barnes
Business Development Manager
Elastomers Australia
0447 594 599 (Character reference)
Timeline
Locomotive Driver Assistant
Trojan Rail
09.2025 - Current
Training Manager/Accounts
Infocus Radiology
07.2022 - 08.2025
Information Broker
Direct Info ( BMT Sister Company )
03.2021 - 07.2022
Senior Business Support Officer
BMT Tax Depreciation
08.2019 - 07.2022
Receptionist
Brad Butler Plumbing
05.2015 - 06.2019
Certificate IV: Train Driving: TLI42622 -
Challenger Training
Category 1 Rail Medical -
Sonic Health
First Aid: HLTAID011, HLTAID010, HLTAID009 -
CBD College
Certificate III Business Administration - BSB30415 -
Cessnock Tafe
Certificate II Business Administration - BSB20115 -
Cessnock Tafe
Certificate II Hospitality - SIT20213 -
Bostes
Higher School Certificate -
Mount View High School