Shania Yakas
57 Duchart Way,WA
Summary
I’m 21 years old, looking for a part time position in the workforce. I’m confident and ready to work in a team environment, I’m also able to work as an individual to achieve the set outcomes and success. I have excellent communication skills as I have worked in the public sector of serving customers and clients with their needs for a number of years
Overview
9
9
years of professional experience
Work History
Insurance Broker Assistant
Bms Group
Perth
11.2022 - 12.2023
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
Ain/carer
Regis Aged Care
Perth, WA
02.2021 - 11.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
Assistant Carer
Compatible Home Care
Perth
03.2022 - 07.2022
- Assisted patients with daily living activities, improving their overall quality of life.
- Enhanced patient comfort by providing compassionate and attentive care.
- Contributed to the development of effective communication strategies for non-verbal or hearing-impaired patients.
- Managed patient documentation efficiently, ensuring accuracy and adherence to privacy regulations.
Butcher
Woolworths
Perth, WA
05.2015 - 02.2021
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Education
Individual Support/ageing Cert 3
North Metropolitan TAFE
Mount Lawley, WA2021
Seton Catholic College
Samson, WA10.2020
Business Cert 3
Seton Catholic College
Samson, WA2020
Population And Health Cert 3
North Metropolitan TAFE
Mount Lawley, WA2019
Skills
- Proactive team player
- Driven
- Manual handling
- Supervision
- Computer skills
- Customer service
- Team work
- Problem solving
Timeline
Insurance Broker Assistant
Bms Group
11.2022 - 12.2023
Assistant Carer
Compatible Home Care
03.2022 - 07.2022
Ain/carer
Regis Aged Care
02.2021 - 11.2023
Butcher
Woolworths
05.2015 - 02.2021
Individual Support/ageing Cert 3
North Metropolitan TAFE
Seton Catholic College
Business Cert 3
Seton Catholic College
Population And Health Cert 3
North Metropolitan TAFE