SHANIKA BRIGGS

• Maintained clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in timely manner.
• Performed opening and closing duties diligently, ensuring restaurant was ready for optimal operations each day.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
• Contributed to team efficiency by promptly completing side work tasks during downtime periods.
• Established welcoming atmosphere by greeting each guest warmly.
• Prepared salads, soups and sandwiches for customers.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

• Promoted sense of belonging among residents by fostering positive group dynamic that emphasized mutual respect, empathy, and understanding.
• Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
• Implemented conflict resolution strategies to maintain harmonious living environment for all residents.
• Completed detailed documentation for each resident's file regarding, incidents reports, progress notes, and other pertinent information.
• Ensured residents'' well-being by closely monitoring their physical, emotional, and mental health status.
• Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
• Strengthened communication skills among residents by facilitating group discussions and promoting active listening techniques.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

• Demonstrated versatility in adapting to various property types, including residential, commercial, and industrial spaces.
• Enhanced company reputation through exceptional professionalism and superior results.
• Increased overall efficiency by maintaining organized inventory of equipment and supplies on hand at all times.
• Maintained safe work environment by adhering to proper handling and storage of cleaning chemicals.
• Improved client satisfaction by consistently delivering thorough and high-quality cleaning services.
• Streamlined cleaning processes for increased efficiency and reduced time spent on each job.
• Complied with all relevant regulations, such as OSHA guidelines for workplace safety.
• Collaborated effectively with team members to ensure timely completion of large-scale projects.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Exceeded customer expectations with meticulous attention to detail in all aspects of bond cleaning tasks.
• Removed trash, debris and other waste materials from premises.
• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Organized and used industrial cleaning products following strict safety procedures.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Cleaned walls and ceilings with special reach tools following regular schedule.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained well-organized work area by consistently cleaning surfaces and organizing supplies.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Managed time to juggle multiple tasks simultaneously with ease.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Labeled and stored all food items correctly and checked expiration dates routinely.
• Plated and presented food following chef requirements.
• Transported food items from storage areas to kitchen for prepping.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
• Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Cleaned and maintained work areas, equipment and utensils.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Pushed, pulled and transported large loads and objects.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.

Efficiently managed laundry operations, ensuring timely delivery of clean linens to guest rooms and public spaces.

• Ensured a comfortable environment for guests by promptly addressing maintenance issues and coordinating with the maintenance team.
• Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
• Maintained inventory levels for cleaning supplies and equipment, resulting in reduced costs and minimal downtime.
• Reduced room turnover time through efficient cleaning processes and prioritization of tasks.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Ensured a safe and healthy work environment by adhering to proper usage of chemicals, equipment, and personal protective equipment in line with hotel policy.
• Streamlined the room cleaning process, decreasing overall labor hours while maintaining quality standards.
• Improved guest satisfaction by maintaining a high standard of cleanliness in guest rooms and common areas.
• Collaborated with front desk personnel to address special requests or concerns raised by guests, ensuring prompt resolution and satisfaction.

• Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
• Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
• Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
• Completed detailed documentation for each resident's file regarding incidents reports, progress notes, and other pertinent information.
• Ensured residents'' well-being by closely monitoring their physical, emotional, and mental health status.
• Available when needed for emergency house parent