Shanika Catherine Griffiths
WOODBRIDGE
Summary
Versatile and dedicated, with a proven track record at Beauru Veritas for enhancing quality control and safety protocols. Excelled in fast-paced environments, leveraging strong multitasking abilities and to improve efficiency. Demonstrated exceptional teamwork and communication, significantly contributing to team objectives and customer satisfaction
Overview
5
5
years of professional experience
Work History
Sample Preparation Technician
Beauru Veritas
01.2024 - Current
- Reliable and have the ability to work a rotational shift roster.
- Be physically fit, prepared to carry out manual tasks and able to lift up to 15 kilo sample bags of Rocks, Sand or Core
- Have the ability to follow set procedures and good attention to detail
- Working as part of a team with a high focus on quality & safety
- Experienced working in a production, processing or warehouse environment
Pharmacy Assistant
Jung Vo Kalbarri Pharmacy
08.2023 - 11.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Retail Assistant
Ghanda Clothing
05.2022 - 02.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Sales Assistant
Pet City
02.2022 - 05.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Waitress
Kalbarri Upstairs Restaurant
05.2020 - 03.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Certificate IV - Laboratory Techniques
Central Regional TAFE
Geraldton, WA12.2023
Certificate III - Laboratory Skills
Central Regional TAFE
WA12.2019
Skills
- Laboratory safety protocols
- Pipetting techniques
- Sterilization techniques
- Data recording accuracy
- Quality control procedures
- Documentation and reporting
- Hazardous waste disposal
- Sample storage management
- Biological sample handling
- Glassware cleaning methods
- Teamwork
- Time management
- Multitasking Abilities
- Excellent communication
Timeline
Sample Preparation Technician
Beauru Veritas
01.2024 - Current
Pharmacy Assistant
Jung Vo Kalbarri Pharmacy
08.2023 - 11.2023
Retail Assistant
Ghanda Clothing
05.2022 - 02.2023
Sales Assistant
Pet City
02.2022 - 05.2022
Waitress
Kalbarri Upstairs Restaurant
05.2020 - 03.2021
Certificate IV - Laboratory Techniques
Central Regional TAFE
Certificate III - Laboratory Skills
Central Regional TAFE
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