Sean Chandran
Brisbane
Summary
I am a recent business graduate with a major in business management and administration, equipped with a strong foundation in accounting, finance, and business operations. I am skilled in data analysis, customer relationship management, as well as have hands-on experience in sales and administrative roles. I am also a proactive problem-solver with excellent communication and interpersonal skills who is eager to apply both my academic and professional experience in a professional setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Consultant
Disrupt Digital
01.2025 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand client needs and recommend relevant products and services.
- Enhanced client satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with clients through active listening skills, leading to higher retention rates and positive feedback from clients.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Receptionist
Goodlife Health Clubs
02.2023 - 12.2024
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Maintained updated records of member attendance using CRM software for data-driven decision making by management.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Collected overdue payments, processed transactions and updated relevant records.
Front House Staff
KFC
07.2022 - 11.2023
- Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience.
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
- Monitored and maintained the dining area and front counter to ensure a clean, safe, and pleasant environment for guests and staff.
- Assisted with setting up promotional displays.
Police Officer
Singapore Police Force
11.2018 - 11.2020
- Strong verbal and written communication skills developed through interacting with diverse groups, writing reports, and presenting information clearly and effectively.
- Experience working with community members, other agencies, and internal departments to build relationships and achieve objectives.
- Experience in planning, organising, and executing various operations, often with limited resources and tight deadlines.
Internship
Subra TT Law
07.2018 - 11.2018
- Helped manage case files and ensured all documentation was up-to-date and organised.
- Prepared reports, summaries, and presentations for internal meetings and client briefings.
- Supported the coordination of tasks and deadlines among legal teams to ensure timely completion.
- Collaborated with attorneys, paralegals, and other staff on various projects and tasks.
- Reviewed and proofread legal documents for errors and compliance with legal standards.
Education
Bachelor of Business - Business Management And Administration
University of Southern Queensland
Toowoomba12-2024
Skills
- Persuasive communication
- Customer service
- Data entry
- Attention to detail
Certification
- Bachelor's Degree in Business Management and Administration
- First Aid and CPR Certification
- Open C-Class Driver License (QLD)
Timeline
Sales Consultant
Disrupt Digital
01.2025 - Current
Receptionist
Goodlife Health Clubs
02.2023 - 12.2024
Front House Staff
KFC
07.2022 - 11.2023
Police Officer
Singapore Police Force
11.2018 - 11.2020
Internship
Subra TT Law
07.2018 - 11.2018
Bachelor of Business - Business Management And Administration
University of Southern Queensland
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