Summary
Overview
Work History
Education
Skills
References
Timeline
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Shanjida SABRIN

Sunshine,Australia

Summary

High-performing and results-orientated recent Bachelor of Accounting graduate with a demonstrated knowledge and skills in all areas of financial, corporate and management accounting as well as 5+ years’ practical experience in diverse and complementary roles including with Telstra Corporation Limited, Australian Taxation Office and my current mentoring program role with Dun & Bradstreet (D&B). These roles have also equipped me with very strong administrative skills and abilities as well as a broad array of accounting and CRM systems and applications. My performance in any environment is enhanced via exceptional interpersonal and influential communication skills; high-level time-management and problem-solving abilities; and a strong work ethic that is focused on achieving organisational goals and business objectives. Now seeking opportunities to further advance and develop my professional accounting career.

Overview

10
10
years of professional experience

Work History

Pre-Credit Assessment Officer

Anz Bank
09.2021 - Current
  • Check home loan file and use lending authority decide for Assessor
  • Email submitter and inform sufficient and insufficient fax
  • Call submitter and inform regarding insufficient fax ask for relevant information’s
  • Check salary credit on bank statement
  • Look for rental document and employment details
  • Find out LMI
  • Non LMI application
  • Also find out break free, simplicity plus package and information
  • Look for foreign income and foreign passport Vevo check
  • Find out sole trader and company applications or trust applications and treat them separately
  • Use RLM, rls .sible
  • Mainframe Ocv check and merge the applicant details

Credit Officer (Step up Programme)

Milton Graham
05.2019 - 04.2021
  • Made outbound call, Answer customer enquiries
  • Helped customer regarding there hardship process
  • Helped team leader regarding roster and reporting

Accounts Receivable Officer

CareersClub Australia
12.2017 - 03.2019
  • Similar role to the previous whereby I undertook financial accounting/management training whilst working for the organisation
  • Core activities included as listed previously and managing Accounts Receivable

Credit and Collection Agent

Australian Taxation Office (ATO)
01.2017 - 06.2017
  • Part-time role whereby I was responsible for assessing the credit risk and viability of potential and existing clients and establishing their current credit limit
  • This included analysing customer’s financial statements pertaining to a credit-line application and providing financial guidance for order management support for supply chains and marketing units to control credit use whilst minimising disputes and upholding effective payment

Billing Consultant

Telstra Corporation Limited
05.2015 - 12.2016
  • Casual role responding to inbound calls assisting customers with their billing enquiries including disputes which often involved liaising with customers who were highly agitated requiring good diplomacy to resolve their issues whilst maintaining brand integrity
  • Part of this role was also to identify ‘trends’ in customer request types and contribute to continuous process improvement initiatives and projects

Member Service Advisor

Credit Union Australia (CUA)
11.2014 - 04.2015
  • Part-time role responding to inbound calls members related to credit card enquiries and providing detailed information on personal and home loans
  • Role also incorporate maintaining all information management systems and performing a broad range of administrative activities

Education

Bachelor of Accounting -

Melbourne Institute of Technology (MIT)
01.2019

Skills

  • Debt collection and processing invoice
  • Sales force
  • Purchasing
  • Regulatory Reporting/Compliance
  • CRM system
  • Research & Data Analysis
  • Complaint/Dispute Resolution
  • Information Management Systems
  • Debtor/Creditor Management
  • Claims Assessment/Processing
  • Project/Program Support
  • Accounts Payable/Receivable

References

Quality referees are available upon request.

Timeline

Pre-Credit Assessment Officer

Anz Bank
09.2021 - Current

Credit Officer (Step up Programme)

Milton Graham
05.2019 - 04.2021

Accounts Receivable Officer

CareersClub Australia
12.2017 - 03.2019

Credit and Collection Agent

Australian Taxation Office (ATO)
01.2017 - 06.2017

Billing Consultant

Telstra Corporation Limited
05.2015 - 12.2016

Member Service Advisor

Credit Union Australia (CUA)
11.2014 - 04.2015

Bachelor of Accounting -

Melbourne Institute of Technology (MIT)
Shanjida SABRIN