Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shankar Sreenivasan

Officer,VIC

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Solar industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operation Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Leadsun Asutralia
11.2018 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Developed systems and procedures to improve operational quality and team efficiency
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
  • Led hiring, onboarding and training of new hires to fulfill business requirements
  • Analyzed and reported on key performance metrics to senior management
  • Developed and implemented strategies to maximize customer satisfaction
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms
  • Devised processes to boost long-term business success and increase profit levels
  • Trained new employees on proper protocols and customer service standards
  • Interacted well with customers to build connections and nurture relationships
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Implemented business strategies, increasing revenue and effectively targeting new markets
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Raised property accuracy and accountability by creating new automated tracking method

Production Leader

George Archer Metals Pty Ltd
05.2017 - 10.2018
  • Monitored workers on site during production activities for safety procedures compliance.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Updated production metrics and facilitate regular team communication.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Reviewed production schedules and streamlined processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Collaborated with other departments to optimize production workflows.
  • Adjusted machines to increase productivity for runs.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Made sure that products were produced on time and are of good quality.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Oversaw logistics and inventory management for storeroom.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Drilled floors, hung plywood, and applied [Product] to achieve production requirements.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Inspected products and machines to maintain quality and efficiency.
  • Met production targets and tight deadlines by collaborating closely with team members.

Operations Manager

Supercool Distributor Hindustan Unilever Limited
11.2010 - 07.2016
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Raised property accuracy and accountability by creating new automated tracking method.

Operations Leader

Snowman Hindustan Lever Pvt Ltd
08.2008 - 10.2010
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Analyzed department metrics and performance and reported findings to management.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Managed internal operational standards and productivity targets.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Tracked company equipment, tools and technology to manage inventory.
  • Compiled training materials for new employees and tracked skill development.
  • Motivated and trained employees to maximize team productivity.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Negotiated with distributors to find quality products and best prices.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Observed packing operations to verify conformance to specifications.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.

Education

CERTIFICATE IV IN TRAINING AND ASSESSMENT - Business Administration And Management

Chisholm Institute
Dandenong, VIC
11.2018

Bachelor of Science - Computer Engineering

Vemana Institute of Technology
Bengaluru, India
07.2005

Skills

  • Project Planning
  • Expense Reports
  • Planning and Implementation
  • Recruiting and Hiring
  • Quality Assurance and Control
  • Policy and Procedure Implementation
  • Interpersonal Communications
  • Purchasing and Procurement
  • Strategic Partnership
  • Data Evaluation
  • Staff Development
  • Performance Monitoring and Evaluation
  • Staff Training
  • Cost Containment
  • Product Management
  • Data Archiving
  • Sales Presentation
  • Business Process Re-Engineering
  • Superb Time Management Skills
  • Operations Oversight
  • Distribution Center Management
  • Customer Relationship Management
  • Negotiation
  • Sales Promotion
  • Contract Administration
  • Capital Investment Planning
  • Invoice Processing
  • Market Research
  • Process Improvement
  • Lean Manufacturing and Quality Systems
  • Revenue Generation
  • Project Management
  • Business Strategy Development
  • Employee Relations
  • Complex Problems Analysis
  • Contract Development
  • Quantifiable Revenue Increases
  • Avid Pro Tools
  • Productivity Improvement
  • Solution Development
  • Retail Space Planning
  • Operation Monitoring
  • Workflow Planning
  • Oracle Database Management
  • Health Information Policy and Procedure Development
  • Report Generation
  • Database Maintenance
  • Process Improvement Strategies
  • SAP Expertise
  • Finance Understanding
  • Supply Chain Distribution
  • High-Pressure Environments
  • Business Planning
  • New Product Introduction Strategies
  • Market Penetration
  • Mergers and Acquisitions Knowledge
  • Schedule Oversight
  • Employee Motivation
  • Business Intelligence
  • Team Leadership
  • Resource Coordination
  • Continuous Improvements
  • Multidisciplinary Collaboration
  • Systems Implementations
  • Business Administration
  • Regulatory Compliance
  • Adobe Creative Suite
  • Cross-Functional Communication
  • Financial and Cash Flow Analyses
  • Management Training
  • Cultural Awareness
  • Goal Attainment
  • Staff Management
  • Microsoft Office Expertise
  • Assignment Delegation
  • Multi-Site Operations
  • Sales
  • Contract Review and Recommendations
  • Market Growth
  • Warehouse Operations
  • Project Development
  • Planned Equipment Constraints
  • Inventory Control
  • Multi-Unit Operations Management
  • Client Relations
  • Conflict Mediation
  • Business Development Understanding

Certification

CERTIFICATE IV IN TRAINING AND ASSESSMENT - 6 Months

Languages

English
Full Professional
Tamil
Professional Working
Hindi
Professional Working
kannada
Professional Working

Timeline

Operations Manager

Leadsun Asutralia
11.2018 - Current

Production Leader

George Archer Metals Pty Ltd
05.2017 - 10.2018

Operations Manager

Supercool Distributor Hindustan Unilever Limited
11.2010 - 07.2016

Operations Leader

Snowman Hindustan Lever Pvt Ltd
08.2008 - 10.2010

CERTIFICATE IV IN TRAINING AND ASSESSMENT - Business Administration And Management

Chisholm Institute

Bachelor of Science - Computer Engineering

Vemana Institute of Technology

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Shankar Sreenivasan