Shannae Hall
Cranbourne
Summary
Strong leader and problem solver, dedicated to completing jobs with organization and efficiency. Creating a healthy and determined workplace culture, to come together as a team to work under pressure and in fast paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Domestic Assistant
Pristine Homes & Gardens
10.2023 - Current
- Organized household items for easy access and inventory control, reducing clutter and enhancing the aesthetics of the living space.
- Exhibited professionalism and dedication to excellence in all aspects of domestic assistance, resulting in trust and confidence from clients.
- Assisted clients with daily tasks such as laundry, meal preparation, and cleaning to improve their quality of life.
Domestic Assistant to Client Service Coordinator
Mecwacare
09.2022 - 09.2023
- Actively manage rostering processes, and ensure rostering is logistically sound, efficient and the most effective use of staff resources.
- Provided excellent customer service and resolved customer issues over live chat. Managed a region over 40km and 200 clients.
- Managed and motivated a team of 20 employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Bartender Supervisor
Lucky 13 Garage
04.2022 - 05.2023
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Retail Administrator
Camping Adventures
04.2022 - 09.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed over 50 customer calls per day, actioning all requests.
Pool Tiling
Peninsula Pool Tiling
02.2021 - 04.2022
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented.
- Worked effectively in fast-paced environments.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Used variety of hand and power tools to complete tasks.
- Mixed and poured render for variety of projects.
- Rendered, tiled, and grouted high end pools.
Education
High School Diploma -
Cranbourne East Secondary School
Cranbourne East, VIC09.2020
Skills
- Leadership
- Honest and Reliable
- Attention to detail
- Time management
- Organisation
- Quick Thinking
Certification
Year 12 VCE
First Aid
Responsible Serving of Alcohol (RSA)
Cert II in Security Operations
References
Renae Wright
0421 419 097
Administration Co-Ordinator - Pristine Homes & Gardens
Irene Bradamante
0400 010 020
Owner/Manager - Lucky 13 Garage
Timeline
Domestic Assistant
Pristine Homes & Gardens
10.2023 - Current
Domestic Assistant to Client Service Coordinator
Mecwacare
09.2022 - 09.2023
Bartender Supervisor
Lucky 13 Garage
04.2022 - 05.2023
Retail Administrator
Camping Adventures
04.2022 - 09.2022
Pool Tiling
Peninsula Pool Tiling
02.2021 - 04.2022
High School Diploma -
Cranbourne East Secondary School
Year 12 VCE
First Aid
Responsible Serving of Alcohol (RSA)
Cert II in Security Operations
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