Shannan Daniels
Sydenham
Summary
Customer Sales Assistant experienced in building customer relationships and enhancing loyalty through exceptional service. Delivered value by resolving inquiries and effectively communicating product knowledge to improve shopper engagement. Focused on driving sales through strategic inventory management, demand forecasting, and successful promotional collaborations.
Overview
6
6
years of professional experience
Work History
Customer Sales Assistant
Nu Skin Enterprises Inc
Macquarie Park, NSW
06.2022 - Current
- Provided product knowledge and guidance to clients, fostering informed purchasing decisions.
- Assisted customers in selecting products, enhancing their overall shopping experience.
- Handled customer inquiries and concerns, ensuring timely resolution and satisfaction.
- Collaborated with team members to maintain optimal inventory levels and product displays.
- Supported promotional campaigns by effectively communicating offers to customers.
- Trained new staff on customer service protocols and product information, promoting a cohesive team environment.
- Conducted transactions using point-of-sale systems, ensuring accuracy and efficiency in processing sales.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Barista
Mcdonalds
Esperance, WA
12.2020 - 04.2022
- Crafted high-quality espresso beverages while maintaining consistency and taste standards.
- Enhanced customer experiences by providing personalized service and addressing inquiries promptly.
- Trained new team members on beverage preparation techniques and customer service excellence.
- Managed inventory levels, ensuring availability of coffee supplies and minimizing waste.
Education
High School Diploma -
Grafton High School
Grafton, NSW06-2017
Skills
- Client relationship management
- Results-driven approach
- Data entry
- Adaptability
- Customer relationship building
- Cash management
- Client interaction
- Product expertise
- Attention to detail
- Customer support
- Trustworthy
- Detail orientation
Timeline
Customer Sales Assistant
Nu Skin Enterprises Inc
06.2022 - Current
Barista
Mcdonalds
12.2020 - 04.2022
High School Diploma -
Grafton High School