- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Dancing
- Outdoor Recreation
- Cooking
- Baking
Shannan Mckibbin
Wangaratta
Summary
Dynamic leader and quick learner with a proven track record at North East Health Hospital, excelling in high-pressure environments and enhancing customer satisfaction through exceptional service and cleanliness. Skilled in food safety compliance and staff training, I significantly improved operational efficiency and upheld stringent health standards, demonstrating a strong work ethic and problem-solving abilities.
Professional with strong experience in observation and reporting, prepared for this role. Skilled in maintaining safety, enforcing policies, and identifying issues. Strong focus on team collaboration and achieving results. Reliable with ability to adapt to changing needs, ensuring effective communication and problem-solving.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Food Monitor
North East Health Hospital
03.2023 - Current
- Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
- Monitored government regulations and standards to provide alignment with company policies and procedures.
- monitoring food on a production line to be compliant with patient food codes, eg: allergies, diet code regulations in with moderately thickened or modified food or drinks.
Food Service Worker
North East Health Hospital
10.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Participated in regular trainings to stay current on industry best practices and trends.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
Cafe Worker
North East Health Hospital
10.2022 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Reconciled receipt totals, cash and credit payments to address shortages.
Deli Manager
Waldrons Iga Supermarket
10.2020 - 10.2022
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Directed food preparation and cooking activities to meet health and safety standards.
Cashier Sales
Duckys Murdock Rd Butchers
09.2018 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Learned duties for various positions and provided backup at key times.
Cashier to Manager
Craig Cooks the Natural Butcher
04.2012 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- ordering stock and stock control
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- have hassap control
- rostering
- weekly stock take
- driving sales revenue
- banking
Cashier
Terry Wrights Fine Quality Meat
02.2012 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Ardrossan Are School
Ardrossan, SA12-1998
Skills
- Emergency response
- Quick learner
- Cleanliness and hygiene
- Employee supervision
- Positive attitude
- Customer assistance
- Espresso machine operation
- Strong work ethic
- Food safety compliance
- Staff training
- Order management
- Product rotation
- Money handling
- Workplace safety
- Problem-solving
- Fast-paced environment
- Cooking
- Safe food handling
- Order processing
- Team leader
- Food and safety standards
- Recordkeeping requirements
- Quality assurance
Interests
Timeline
Food Monitor
North East Health Hospital
03.2023 - Current
Food Service Worker
North East Health Hospital
10.2022 - Current
Cafe Worker
North East Health Hospital
10.2022 - Current
Deli Manager
Waldrons Iga Supermarket
10.2020 - 10.2022
Cashier Sales
Duckys Murdock Rd Butchers
09.2018 - 04.2020
Cashier to Manager
Craig Cooks the Natural Butcher
04.2012 - 06.2016
Cashier
Terry Wrights Fine Quality Meat
02.2012 - 04.2014
High School Diploma -
Ardrossan Are School
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