SHANNAN ROBINSON
Hobart,TAS
Summary
Experienced in event management with an extensive career spanning music education, crisis communication, and major event implementation. Passionate about the arts and dedicated to delivering exceptional experiences. Excited to contribute creatively and strategically to DarkLab's mission.
Overview
11
11
years of professional experience
Work History
Program Manager
Arup
01.2022 - Current
- Implementation and rollout of major events, key initiatives, and bespoke programs
- Coordinating program selection processes
- Managing logistics for events and initiatives
- Designing training materials
- Developing project plans
- Conducting initial assessments with stakeholders
- Conducting online training sessions
- Managing attendee communications and engagement
- Used company's digital platform and communication channels for communication
- Coordinating with external partners
- Providing input for logistics improvement
- Conducting communication workshops for staff
- Collaborating with global team
- Collaborating with external suppliers to develop and refine learning programs and events
Office Services Manager
Arup
02.2021 - 01.2022
- Oversaw team of six members, including Event Manager, Front of House, Facilities, and Reception staff
- Maintained collaborative relationships between team and other company departments
- Managed team performance, training, and career development
- Handled rostering and timesheet approvals
- Managed workload and task management using project management software
- Implemented various office programs and initiatives
- Ensured high-quality service from external cafe operators
- Organised client hosting arrangements within office
- Contributed to development of Expenditure Plans
- Approved weekly invoices and expenses
- Reviewed monthly reports for coding accuracy and discrepancies and took necessary actions to address discrepancies and issues
Executive Assistant, Chief Executive Officer
Every Cloud Productions
08.2020 - 02.2021
- Managed relationships with external stakeholders, including networks, agencies, talent, and fans
- Coordinated and managed projects, screenings, and events locally and internationally
- Oversaw implementation of Marketing and Communication Plan
- Managed call volume and inquiries for production office and Directors
- Handled daily operations of Directors' calendar
- Scheduled meetings and provided project updates
- Managed invitations, logistics, travel arrangements, and itineraries
- Maintained travel and expense reports
- Handled office administrative tasks, including filing and ordering supplies
- Managed office facilities and relationships with third-party service providers
- Maintained database and project contacts lists
- Handled award submissions
- Supervised the Digital Marketing & Communications Junior Coordinator
- Served as Royalty Analyst
Senior Communications Advisor
Crisis Shield
01.2017 - 07.2020
- Provided comprehensive support to CEO in daily business operations
- Designed, planned, and conducted training workshops and exercises in communication and media management
- Managed accounts and contracts
- Handled IT aspects, including software subscriptions and technical problem-solving
- Managed website design and maintenance
- Executed sales and media campaigns, authored blogs, and managed newsletter creation and distribution
- Offered communication and media guidance to clients facing challenges
- Conducted communication assessments and proposed improvements
- Developed and monitored project best practices and quality management processes
- Assured quality standards adhering to ISO 9001
- Engaged in company-wide strategic planning, including corporate structure reviews and financial forecasting
- Set up and managed subsidiary company in UK
- Managed financial responsibilities, including accounts payable/receivable, reporting, bank reconciliations, budgeting, payroll, superannuation management, and ASIC compliance using XERO and MYOB
- Prepared tailored proposals and grant applications, including EMDG
- Managed trademark applications
- Developed company sales plans and communicated goals and strategies to team
- Coordinated meetings and managed diaries
- Facilitated HR administration processes, including staff induction and providing HR advice
- Managed interns and admin staff
- Coordinated and managed internal and external events
- Played pivotal role in development and management of social media and sales campaigns
- Designed company communication frameworks, plans, processes, tools, and templates
Music & English Teacher / Event Coordinator
Education Queensland
01.2013 - 12.2016
- Teacher for Junior and Senior school (Years 7 - 12)
- End-to-end event organisation, including musicals, awards nights, band events, and excursions
- Strong focus on mentoring 'Ace' and 'Excellence' students
- Served as university student mentor in Music and English
- Presented curriculum at parent and teacher information nights
- Led creation of Online Classrooms for English and Arts faculty
- Managed IT for school events
- Edited newsletters
- Handled grant applications
- Demonstrated expertise in implementing literacy agendas across Arts Faculty
- Created and delivered unit plans
- Organised assessment moderation
- Led and managed school choir
Education
Graduate Diploma of Education - English, Creative Industries
Griffith University
2010
Bachelor of Communications - Public Relations, Journalism, Creative Industries
Griffith University
2008
Cert IV Accounting -
RMIT University
2017
Cert IV - Live Events And Production
NSW Tafe
2006
Skills
- Communication Specialist
- Event Logistics
- Project Management
- Digitally Savvy
- Financial Management
- Strategic Planning
Interests
Composing & playing music, attending live gigs & festivals, historical fiction, crime documentaries & podcasts, photography, yoga, hiking, environmental sustainability, advocate for LGBTQIA+ rights, ongoing self development
https://www.linkedin.com/in/shannanjrobinson/
Timeline
Program Manager
Arup
01.2022 - Current
Office Services Manager
Arup
02.2021 - 01.2022
Executive Assistant, Chief Executive Officer
Every Cloud Productions
08.2020 - 02.2021
Senior Communications Advisor
Crisis Shield
01.2017 - 07.2020
Music & English Teacher / Event Coordinator
Education Queensland
01.2013 - 12.2016
Graduate Diploma of Education - English, Creative Industries
Griffith University
Bachelor of Communications - Public Relations, Journalism, Creative Industries
Griffith University
Cert IV Accounting -
RMIT University
Cert IV - Live Events And Production
NSW Tafe
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