Shannara Drake
Warrnambool
Summary
I am a diligent and energetic worker that thrives in a positive and social workplace environment. I am a detail-oriented team player with strong organisational skills. I am looking to seek and maintain a full-time position where I can learn new skills and challenge myself.
Overview
7
7
years of professional experience
Work History
Activities Organiser
Bunnings Warehouse
Warrnambool
11.2020 - Current
- Liaise with local schools and community groups, assist groups with gardening projects, painting, design, fundraising, donations, and sustainability projects, amongst others.
- Responsible for the bookings of all Sausage Sizzle fundraisers offered to non-profit groups within our local community, making sure all requirements are met including public liability checks and council permits.
- Plan, organise and execute weekend and school holiday activities for kids.
- Responsible for all donation requests for not-for-profit organisations, this involves prioritising request's by level of importance, managing budgets, researching and selecting products and delivering the donation to the community group.
- Plan and execute major in-store events for customers and families within the community. This includes liaising with external entertainment providers and community groups, managing bookings, budgets, the physical layout of the events and ensuring a smooth running event from start to finish.
- Demonstrate strong organizational and time management skills while managing multiple projects to meet deadlines and KPI's in the community involvement sector.
- Exercise leadership capabilities by successfully motivating and inspiring team members, while providing direction and leading by example at events within our community.
Goods Inwards Team Member
Bunnings Warehouse
Warrnambool, VIC
11.2018 - 11.2020
- Working collaboratively in a team environment to manage stock entering the store.
- Liaising with multiple delivery drivers daily to coordinate delivery times, and avoid congestion and delaying other freight companies.
- Being responsible for signing, and entering invoices into the system, ensuring what we received matches what we have been invoiced for.
- Being responsible for the safety of customers and team members by enforcing forklift safety training.
- Managing reports and audits, ensuring the stock on hand quantities are as accurate as possible at all times.
Service Desk Team Member
Bunnings Warehouse
Warrnambool, VIC
11.2016 - 12.2018
- Coordinating team members duties to ensure all tasks are completed and registers are attended at all times, while arranging breaks for each team member.
- Confidentiality of customers personal information while managing returns, special orders and the hire shop, by handling files and archiving them accordingly.
- Providing exceptional customer service while offering assistance and information regarding our products and services.
- Administration roles such as answering phone calls and directing to required personnel, and communicating directly with outside sources such as suppliers and delivery companies.
- The safe handling of money including opening and closing registers, counting the float of each till, and securing in the cash office overnight.
- Training and assisting new employees to develop their skills and confidence within the workplace.
- Assisting with opening and closing of store.
Education
VCE -
Warrnambool College
Warrnambool, VIC12.2017
Skills
- Coordinating Events
- Strong Communication and Interpersonal Skills
- Positive Customer and Community Engagement
- Safety Awareness
- Time Management
- Team Collaboration
- Problem solving
- Budget Controls
- Inventory Tracking and Management
- Vendor Service Coordination
- Judgment and Decision-Making
- Critical Thinking
- Creativity and Adaptability
- Financial Transactions
References
Nikki Mitchem
Bunnings Warrnambool
0407505046
Adele Anderton
Bunnings Warrnambool
0401066692
Kirk Dalton
Character reference
0400985282
Timeline
Activities Organiser
Bunnings Warehouse
11.2020 - Current
Goods Inwards Team Member
Bunnings Warehouse
11.2018 - 11.2020
Service Desk Team Member
Bunnings Warehouse
11.2016 - 12.2018
VCE -
Warrnambool College