Shannara Drake
Warrnambool
Summary
I am a diligent and energetic worker that thrives in a positive and social workplace environment. I am a detail-oriented team player with strong organisational skills. I am looking to seek and maintain a full-time position where I can learn new skills and challenge myself.
Overview
7
7
years of professional experience
Work History
Activities Organiser
Bunnings Warehouse
11.2020 - Current
- Liaise with local schools and community groups, assist groups with gardening projects, painting, design, fundraising, donations, and sustainability projects, amongst others.
- Responsible for the bookings of all Sausage Sizzle fundraisers offered to non-profit groups within our local community, making sure all requirements are met including public liability checks and council permits.
- Plan, organise and execute weekend and school holiday activities for kids.
- Responsible for all donation requests for not-for-profit organisations, this involves prioritising request's by level of importance, managing budgets, researching and selecting products and delivering the donation to the community group.
- Plan and execute major in-store events for customers and families within the community. This includes liaising with external entertainment providers and community groups, managing bookings, budgets, the physical layout of the events and ensuring a smooth running event from start to finish.
- Demonstrate strong organizational and time management skills while managing multiple projects to meet deadlines and KPI's in the community involvement sector.
- Exercise leadership capabilities by successfully motivating and inspiring team members, while providing direction and leading by example at events within our community.
Goods Inwards Team Member
Bunnings Warehouse
11.2018 - 11.2020
- Working collaboratively in a team environment to manage stock entering the store.
- Liaising with multiple delivery drivers daily to coordinate delivery times, and avoid congestion and delaying other freight companies.
- Being responsible for signing, and entering invoices into the system, ensuring what we received matches what we have been invoiced for.
- Being responsible for the safety of customers and team members by enforcing forklift safety training.
- Managing reports and audits, ensuring the stock on hand quantities are as accurate as possible at all times.
Service Desk Team Member
Bunnings Warehouse
11.2016 - 12.2018
- Coordinating team members duties to ensure all tasks are completed and registers are attended at all times, while arranging breaks for each team member.
- Confidentiality of customers personal information while managing returns, special orders and the hire shop, by handling files and archiving them accordingly.
- Providing exceptional customer service while offering assistance and information regarding our products and services.
- Administration roles such as answering phone calls and directing to required personnel, and communicating directly with outside sources such as suppliers and delivery companies.
- The safe handling of money including opening and closing registers, counting the float of each till, and securing in the cash office overnight.
- Training and assisting new employees to develop their skills and confidence within the workplace.
- Assisting with opening and closing of store.
Education
VCE -
Warrnambool College
Warrnambool, VIC12.2017
Skills
- Coordinating Events
- Strong Communication and Interpersonal Skills
- Positive Customer and Community Engagement
- Safety Awareness
- Time Management
- Team Collaboration
- Problem solving
- Budget Controls
- Inventory Tracking and Management
- Vendor Service Coordination
- Judgment and Decision-Making
- Critical Thinking
- Creativity and Adaptability
- Financial Transactions
References
Nikki Mitchem
Bunnings Warrnambool
0407505046
Adele Anderton
Bunnings Warrnambool
0401066692
Kirk Dalton
Character reference
0400985282
Timeline
Activities Organiser
Bunnings Warehouse
11.2020 - Current
Goods Inwards Team Member
Bunnings Warehouse
11.2018 - 11.2020
Service Desk Team Member
Bunnings Warehouse
11.2016 - 12.2018
VCE -
Warrnambool College
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