Summary
Overview
Work History
Education
Skills
Personal Info
References
Timeline
Generic

SHANNEN-LEE HOBBY

Bathurst,NSW

Summary

Experienced and effective Head Chef adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about customer service, delivering on high expectations.

Overview

12
12
years of professional experience

Work History

Head Chef

Bathurst Golf Club
02.2022 - 12.2023
  • Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.

Head Chef

The Panorama
01.2021 - 02.2022
  • Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
  • Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.

ASSISTANT MANAGER - ONLINE DEPARTMENT

Woolworths
08.2020 - 02.2021
  • Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered
  • Collaborated with store manager to direct and delegate work assignments and ensure execution of plans and strategies across the store
  • Developed and maintained effective working relationships with team members, management, and customers
  • Coached and managed performance for store associates and developed bench of talented workers
  • Held Area Managers accountable for meeting performance goals
  • Ensured all customers received friendly, quick, and efficient service
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes.

CHEF

First Grammar Child Care
07.2020 - 08.2020
  • Reduced waste by improving inventory control and product rotation before expiration dates
  • Created new recipes and developed pricing structures to meet financial targets
  • Oversaw team members at each station to verify the consistent and accurate preparation of every dish
  • Monitored the operation of the kitchen to check for proper sanitation.

HEAD CHEF

The Hen And Bow
09.2015 - 03.2020
  • Preparation of food in line with Food Safety Standards
  • Creation of Store Menu
  • Training of New Staff Members
  • Maintaining a Safe Environment
  • Customer service
  • Management.

RETAIL ASSISTANT

Big W
08.2015 - 01.2016
  • Customer Service
  • Cash Handling
  • Customer Enquiries
  • Control of Floor and Off Floor Stock.

CHEF

Pig And Olive
01.2015 - 09.2015
  • Food Preparation
  • Taking Orders from Customers
  • Cash Handling
  • Opening and Closing Store.

APPRENTICE CHEF

The Schnitzel
10.2012 - 08.2014
  • Food Preparation
  • General Housekeeping and Maintenance of Kitchen
  • Cash Handling
  • Delivering Meals to Customers.

APPRENTICE CHEF

Kims Country Coffee
11.2011 - 10.2012
  • Food Preparation.

Education

CERTIFICATE III IN COMMERCIAL COOKERY -

TAFE
Orange, NSW
11.2015

HSC -

Kelso High Denison College
Bathurst, NSW
11.2011

Skills

    • Computer skills
    • Leadership
    • Customer Service
    • Communication
    • Active Listening
    • Problem Solving
      • Management
      • Time Management
      • Interpersonal skills
      • Adaptability
      • Decision Making
      • Organization

Personal Info

I enjoy walking, family time, playstation and cooking.

References

  • Available Upon Request

Timeline

Head Chef

Bathurst Golf Club
02.2022 - 12.2023

Head Chef

The Panorama
01.2021 - 02.2022

ASSISTANT MANAGER - ONLINE DEPARTMENT

Woolworths
08.2020 - 02.2021

CHEF

First Grammar Child Care
07.2020 - 08.2020

HEAD CHEF

The Hen And Bow
09.2015 - 03.2020

RETAIL ASSISTANT

Big W
08.2015 - 01.2016

CHEF

Pig And Olive
01.2015 - 09.2015

APPRENTICE CHEF

The Schnitzel
10.2012 - 08.2014

APPRENTICE CHEF

Kims Country Coffee
11.2011 - 10.2012

CERTIFICATE III IN COMMERCIAL COOKERY -

TAFE

HSC -

Kelso High Denison College

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