Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannen Thompson

Hallett Cove,South Australia

Summary

Results-driven professional with significant experience in executive support and team leadership within retail operations. Demonstrated capability in managing diverse priorities while maintaining a strong focus on detail and efficiency. Skills encompass administration, process implementation, financial oversight, compliance, and customer service, contributing to improved team performance and business growth. Acknowledged for high productivity and successful sales strategy execution as Assistant Store Manager.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Aldi
Morphett Vale, SA
10.2017 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Coordinated efforts with the store manager to reach monthly KPI targets.
  • Completed Future Leaders Program 2023 to enhance leadership skills.
  • Currently serving as Store Manager on secondment since March 2025.

Instrument Cleaner

Musicorp
Somerton Park, SA
09.2016 - 10.2017
  • Organized and maintained workshop for optimal functionality and efficiency.
  • Executed thorough cleaning of diverse musical instruments autonomously.
  • Handled chemicals in compliance with safety regulations and protocols.
  • Supervised casual staff during peak periods as needed.

Education

Bachelor of Media -

University of Adelaide
Adelaide, SA

Skills

  • Project management
  • Creative problem solving
  • Staff training and development
  • Department oversight
  • Sound judgment
  • Operational efficiency
  • Inventory management

References

Scott Dennard, Store Manager, ALDI - 0420273917

Michael Jones, Executive Manager, ALDI - 0429084322

Timeline

Assistant Store Manager

Aldi
10.2017 - Current

Instrument Cleaner

Musicorp
09.2016 - 10.2017

Bachelor of Media -

University of Adelaide

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Shannen Thompson