Summary
Work History
Education
Skills
Interests
Timeline
Generic

Shannen Karein Mccann

Summary

Dedicated Mental Health Support Worker with experience at House With No Steps, skilled in crisis intervention and emotional support. Successfully enhanced client independence and well-being through personalized care plans and effective relationship building. Proven ability to document progress accurately while maintaining professional boundaries and fostering trust with clients and families.

Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.

Work History

Suppot Worker

House With No Steps
  • Supported team in implementing care plans tailored to individual needs.
  • Collaborated with healthcare professionals to ensure comprehensive support services.
  • Maintained accurate records of client progress and service delivery.
  • Participated in training sessions to enhance skills in caregiving and safety protocols.
  • Responded promptly to client inquiries, demonstrating strong communication skills.
  • Assisted individuals with daily living activities, promoting independence and well-being.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Adapted quickly to changing situations, ensuring consistent support for clients' needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.

Mental Health Support Worker

Support Worker
  • Assisted clients with daily living activities to promote independence and well-being.
  • Provided emotional support and guidance to individuals facing mental health challenges.
  • Documented client progress and behaviours to ensure accurate case management.
  • Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
  • Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
  • Increased patient engagement in treatment by establishing rapport and building trust with clients.
  • Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
  • Documented client progress in confidential files.
  • Implemented crisis intervention plans to support client safety.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.

Education

Certificate IV - Mental Health, Youth Work, Community Service

CIT Belconnen
Canberra, ACT

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Behavioural support
  • Life skills development
  • Professional boundaries
  • Critical thinking
  • Conflict resolution
  • Empathy and patience
  • Meal preparation
  • Relationship building
  • Mobility assistance
  • Activity planning
  • Documentation and reporting
  • Crisis intervention
  • Risk management
  • Treatment plans
  • Experienced with Bpd patients

Interests

  • Cooking
  • Baking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Pilates
  • Strategy Games
  • Reading
  • Dancing
  • Music

Timeline

Suppot Worker

House With No Steps

Mental Health Support Worker

Support Worker

Certificate IV - Mental Health, Youth Work, Community Service

CIT Belconnen

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Shannen Karein Mccann