Shannon Anderson
Seaford
Summary
Dynamic and enthusiastic trainer and human resources professional who is dedicated and result-driven with a demonstrated abilities in managing a range of business functions with strong passion for creating culture, implementing company core values, mission and vision into every employee.
Overview
15
15
years of professional experience
Work History
People and Culture Manager
Showtime Event Group
02.2022 - 07.2024
- Enhanced communication between departments with regular inter-departmental meetings.
- Collaborated with HR on talent acquisition strategies, attracting top industry professionals to join the company culture.
- Managed recognition programs celebrating employee achievements, increasing morale and motivation levels.
- Established mentorship programs to foster professional growth and development opportunities.
- Facilitated open forums for employees to voice concerns or suggestions, promoting transparency throughout the company structure.
- Designed creative campaigns highlighting company successes internally/externally; fostered sense pride accomplishment among all team members.
- Created and drove culture-promoting activities throughout business.
- Created a comprehensive onboarding process, ensuring new hires felt welcomed and supported from day one.
- Evaluated corporate policies and procedures to ensure alignment with core values and cultural goals of the organization.
- Improved company culture by implementing diversity and inclusion initiatives.
- Created, planned and maintained communication policies and procedures.
- Developed employee engagement programs for increased job satisfaction and retention.
- Drove projects from conception to completion.
- Implemented training programs for employees, boosting overall productivity and skill sets.
- Organized team-building activities to strengthen cross-functional collaboration.
- Promoted work-life balance by offering flexible work arrangements and wellness initiatives within the organization.
- Identified gaps in cultural competency among staff members, providing targeted training solutions addressing these deficiencies effectively.
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
Manager- People and Culture
Event Aid Pty Ltd
01.2010 - 01.2022
- Managing and developing recruitment for a large workforce with a high level of turnover
- Analysing resumes
- Hosting group interviews
- Onboarding new team members
- Compliance and reference checks
- Maintaining over 200 team members
- Maintaining our HRIS system with all team members skills, qualifications, personal details and performance management documents
- Auditing team members performance and behaviours based on our company core values, code of conduct, policies and procedures
- Implementing growth pathways for all team members
- Managing all performance issues with our internal discipline system
- Creating and managing performance improvement plans and PIPs with team members
- Creating and educating all team members on policies and procedures, new and existing
- Aligning policies and procedures with our culture, vision and mission
- Creating culture that allows each team member to grow and develop
- Implementing an Employee Assistance Program
- Created and updated all position descriptions
- Strategic planning, 5 and 10 year growth plan including action steps to reach each goal
- Ensuring activities related to the functions of the company comply with relevant Acts, Awards, legal requirements and ethical standards
Manager- Training and Development
Event Aid Pty Ltd
01.2010 - 01.2022
- Analysing and understanding the learning needs, gaps and weaknesses of the workforce and developing and implementing specialty training programs to close any learning gaps
- Creating and delivering specific training programs that are unique to each role within the company
- Delivered over 4000 hours of face-to-face training as a registered trainer and assessor
- Created and delivered a specialized leadership training program for supervisors
- Identifying and sourcing training topics of interest and from areas of improvement
- High engagement when delivering training ensuring competency upon completed
- Maintaining all training records and ensuring updates are gained prior to the expiry dates
- Contextualizing training content to the needs of the learner and the company when hosting off site client training
- Creating, hosting and implementing onsite training drills for team members to test their skills in the field and giving on the spot feedback
- Ensuring all updates and changes made to any national course material to ensure compliance and best practice
- Supporting supervisors to train team members in field with scenarios and training questions during quieter times
- Develop individualised and group training programs that directly address specific business needs
- Develop and maintain training manuals and material
- Effectively manage the training budget
- Drive company values, mission, vision and philosophy through all training and development activities
- Maintain all training equipment resources are new and industry best equipment to ensure maximum learning
Emergency Liaison Officer
Event Aid Pty Ltd
01.2010 - 01.2022
- Effectively communicate to stakeholders whilst under extreme pressure
- Effectively communicate and work alongside Emergency Services
- Coordinating all team members whilst live at events
- Acting as a link between all agencies and stakeholders
- Facilitating meetings and cooperation amongst all stakeholders
- Identifying risk areas and communicating these before they become an issue
- Collaborating and communicating with necessary constituents and the public
- Hosting and or partaking in debrief meetings internally and externally after a major incident
- Following up on team members who might have been affected by any major incident
- Using strong organisational skills
- Compiling reports at the end of day and sharing them with relevant stakeholders
Event Commander
Event Aid Pty Ltd
01.2010 - 01.2022
- Providing strong and effective leadership in a live event environment
- Supporting and guiding the team towards a common goal
- Creating Event Operational Plan, Job Safety and Environment Analysis, Safe Work Method Statements, Risk Assessments, SMEACQS briefing along with any other required document
- Setting clear expectations for all team members prior to the shift
- Ensuring they are reaching those expectations
- Coordinating staff meal breaks and skill sets to have full coverage effectively and strategically over an event or venue
Education
Advance Diploma - Leadership and Management
Australian Institute of Management
04.2022
Diploma - Human Resources Management
Melbourne Polytechnic
12.2019
Certificate - Training and Assessment Upgrade
CBD College
01.2019
Certificate IV - Training and Assessment
CBD College
06.2014
Skills
- Proactive
- Strong stakeholder management capabilities
- Self-motivated
- Engaging
- Creating culture
- Strong interpersonal skills
- Multi-tasking
- Employee engagement
- Talent acquisition
- Performance management
- Policy alignment
- Strategic planning
- Training development
- Onboarding processes
- Team building
- Cultural assessment
- Change management
- Conflict resolution
- Innovative thinking
- Diversity and inclusion
- Organizational development
- Workforce planning
Hobbies and Interests
- Dancing
- Yoga
- Pilates
- Keeping fit and healthy
- First Aid
- Surf Life Saving
Timeline
People and Culture Manager
Showtime Event Group
02.2022 - 07.2024
Manager- People and Culture
Event Aid Pty Ltd
01.2010 - 01.2022
Manager- Training and Development
Event Aid Pty Ltd
01.2010 - 01.2022
Emergency Liaison Officer
Event Aid Pty Ltd
01.2010 - 01.2022
Event Commander
Event Aid Pty Ltd
01.2010 - 01.2022
Diploma - Human Resources Management
Melbourne Polytechnic
Certificate - Training and Assessment Upgrade
CBD College
Certificate IV - Training and Assessment
CBD College
Advance Diploma - Leadership and Management
Australian Institute of Management
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