Shannon Beaman
Perth,WA
Summary
Disciplined and results-driven professional with a diverse background in security operations, military service, sales, and customer service. Proven ability to perform under pressure with a strong focus on safety, precision, and client satisfaction. Experienced in asset protection, firearms compliance, and covert operations as an Armed Security Officer. Developed critical operational and emergency response skills through naval service with the Royal Australian Navy. Demonstrated persuasive communication and negotiation abilities as a door-to-door salesperson, while excelling in customer engagement and conflict resolution in high-volume retail environments. Adaptable, mission-focused, and committed to maintaining high standards in every role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Armaguard Security
08.2023 - 03.2025
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Facilitated consistent adherence to company protocols throughout operational locations
- Coordinated relocation of multi-million-dollar assets to diverse destinations.
- Executed undercover cash handling procedures without visibility in public settings.
Door Salesperson
Invictus United
05.2021 - 03.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with clients to close deals while maintaining profitability for the company.
- Improved lead generation by implementing targeted marketing strategies based on client demographics.
- Stayed up-to-date on industry news, competitors'' offerings, and best practices for sales in order to maintain expertise and provide the highest level of service possible.
Sailor
Royal Australian Navy
05.2022 - 07.2023
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
Customer Service Representative
McDonald's Restaurant
Kwinana, WA
05.2019 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Cert II Creative Industries
Gilmore College
2020
Skills
- Report writing
- Guest relations
- Surveillance monitoring
- De-escalation techniques
- Staff monitoring
- Injury prevention
- Physical fitness
- Alarm response
- Safety control
- Punctuality
- Reliable and responsible
- Incident reporting
- Team leadership
- Customer service
- Attentive and observant
- Active listening
Certification
- Current First Aid
- White Card
- RSA
Hobbies
- Train in 3 variations of martial arts (Muay Thai, Boxing & BJJ).
- Train constantly in bodybuilding for the past 4 years.
Timeline
Armed Security Officer
Armaguard Security
08.2023 - 03.2025
Sailor
Royal Australian Navy
05.2022 - 07.2023
Door Salesperson
Invictus United
05.2021 - 03.2022
Customer Service Representative
McDonald's Restaurant
05.2019 - 08.2021
Cert II Creative Industries
Gilmore College