Summary
Overview
Work History
Skills
Hobbies
Reference
Timeline
Generic

Shannon Betts

Maryland,NSW

Summary

Dependable team member with excellent time management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. I pride myself on being respectful, punctual and hardworking.

Overview

12
12
years of professional experience

Work History

Office Assistant

Kate Headley Speech Pathology
06.2023 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Postal Delivery Officer

Australia Post
11.2011 - Current
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Utilised mail processing machines in weighing, sorting and processing mail items.
  • Sorting of small and large parcels to correct locations.
  • Sorting of sequential mail into postal run order.
  • Performing higher duties of a Mail Processing Coordinator which include but not limited to: Data entry, ensuring KPI targets are achieved, logging of timesheet hours, running of reports, contractor site inductions, filing, purchasing safety equipment and apparel
  • Performing higher duties of Postal Delivery Coordinator Grade 1 which include but not limited to: Payroll of over 200 team members, processing and maintaining leave applications, data entry, Filing and organising past leave forms.

Skills

  • EXCELLENT COMMUNICATION/LISTENING SKILLS Articulate and Interactive practices reporting functions across significant levels of delegation
  • SKILLED in introducing new procedures / practices across an industry with innovative achievement of business objectives
  • EXCELLENT ORGANISATION/TIME MANAGEMENT always complemented by the ability to prioritise and manage multiple responsibilities under pressure and tact
  • SOPHISTICATED INTERPERSONAL SKILLS, able to relate, establish effective rapport, and win respect from people at all levels
  • MOTIVATED, DETERMINED AND PERSISANT IN ALL ASPECTS, team and self-driven to accomplish tasks
  • PLANNING - able to plan according to a range of goals as well as execute said plan

Hobbies

  • Spending time with my Family
  • Watching all types of sport especially Netball, soccer and cricket.
  • Baking cakes, cookies and desserts.

Reference

Australia Post Contact - Nicole Ianna 02 40418804


Kate Headley Speech Pathology contact - Kate Headley 0403 458 816


Personal Referee - Claudia Sansom 0472 742 752

Timeline

Office Assistant

Kate Headley Speech Pathology
06.2023 - Current

Postal Delivery Officer

Australia Post
11.2011 - Current
Shannon Betts