Shannon Charnock

Customer service rep / Barista. BP Australia Caboolture South Queensland.

Customer service. handling cash and electronic payments, making coffees and other beverages,restocking shelves and fridges, general cleaning duties, bake Items for food display cabinets.

Use of appropriate food handling equipment.

Working in a team as well as alone.

• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Ordered and received supplies to restock beverage items.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Described menu items to customers and suggested products based on stated preferences.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.