Shannon Fawcett

Working on the ATO contract

• Ensured the protection of information of Australian citizens.
• Analysed the obligations of taxpayers and worked to effectively resolve problems and inform individuals.
• Collected, arranged, and input information into database system.
• Conducted regular reviews of operations and identified areas for improvement.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained database systems to track and analyze operational data.

• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
• Followed routine maintenance checklist.