Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANNON HESLIN

Cloncurry,QLD

Summary

Proven to enhance operational efficiency and customer satisfaction, my tenure at Qld Health showcased my adeptness in cooking and cleaning, alongside a commendable ability to coordinate work and communicate effectively. A dedicated team player, I consistently meet cleanliness standards and safety regulations, contributing to a positive and productive work environment.

Overview

21
21
years of professional experience

Work History

Operational Services Officer

Qld Health
07.2021 - Current
  • Step in as Relieving Cook for the past 6 months when asked.
  • Kitchenhand
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service.
  • Demonstrated strong multitasking skills and great time management preparing and cooking for 10 Aged care Residents and Patients on Acute side.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Assist AIN's with Residents/patients daily cares
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.

Mine Site Cleaner

Ernest Henry Mining
05.2009 - 07.2010

Cleaner/Laundry Services

Cloncurry Cleaning And Laundromat
11.2005 - 03.2007
  • Collect Dirty Linen from Local Businesses
  • Personal Wash, Dry and Iron Clothing
  • Housekeeping on Minesites and Town Houses
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved customer satisfaction by providing timely and accurate laundry services.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.

Shop Assistant

Normanton Traders
02.2004 - 08.2005
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.

Shop Assistant

Savannah Grocers
06.2003 - 11.2004
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Greeted customers entering store and offered assistance with requirements.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted in training new hires on store procedures, policies, and product knowledge.

Education

High School Year 10

Normanton State School
Normanton, QLD

Skills

  • Cooking
  • Cleaning and organization
  • Strong attention to safe food handling procedures
  • Health and safety
  • Workload prioritization
  • Cleaning and sanitation

Timeline

Operational Services Officer

Qld Health
07.2021 - Current

Mine Site Cleaner

Ernest Henry Mining
05.2009 - 07.2010

Cleaner/Laundry Services

Cloncurry Cleaning And Laundromat
11.2005 - 03.2007

Shop Assistant

Normanton Traders
02.2004 - 08.2005

Shop Assistant

Savannah Grocers
06.2003 - 11.2004

High School Year 10

Normanton State School

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SHANNON HESLIN