Shannon Makin
Portland,VIC
Summary
Ambitious senior hairdresser offering 15+ years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Hairdresser
The Studio By Tam
01.2024 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Homemaker
Parent Of Child
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Hairdresser
Maziti Hair & Makeup
01.2015 - 01.2020
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Hair Salon Owner
Amour Hair Boutique
01.2013 - 01.2015
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
Hairdresser
Maziti Hair & Makeup
01.2009 - 01.2013
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hair Dresser
Gazebo Hair
01.2004 - 01.2009
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalised hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimise disease transfer and health risk of shared environment.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trimmed, cut, coloured and shaped hair and hair pieces based on customer preference.
- Maintained a clean and organised workstation, ensuring a comfortable and professional environment for clients.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
Sandwich Artist
Subway
01.2004 - 01.2005
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organised in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Food Service Worker
KFC
01.2003 - 01.2004
- Utilised strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximise productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Year 12 Vcal -
Portland Secondary College
12.2004
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Friendly, Positive Attitude
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Calm Under Pressure
- Verbal Communication
- Organisational Skills
- Multitasking Abilities
- Blow-Drying Expertise
- Hair styling techniques
- Cleaning and sanitizing
- Appointment Scheduling
- Client consultation
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Hairdresser
The Studio By Tam
01.2024 - Current
Homemaker
Parent Of Child
01.2020 - Current
Hairdresser
Maziti Hair & Makeup
01.2015 - 01.2020
Hair Salon Owner
Amour Hair Boutique
01.2013 - 01.2015
Hairdresser
Maziti Hair & Makeup
01.2009 - 01.2013
Hair Dresser
Gazebo Hair
01.2004 - 01.2009
Sandwich Artist
Subway
01.2004 - 01.2005
Food Service Worker
KFC
01.2003 - 01.2004
Year 12 Vcal -
Portland Secondary College
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