Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannon Kelly

Shannon Kelly

Blackburn,VIC

Summary

Creative and results-driven product developer with a passion for transforming innovative ideas into market-ready solutions. Leveraging a blend of design expertise and strategic insight, I thrive in conceptualizing, developing, and launching products that resonate with target audiences. With a proven track record of successful projects and a keen eye for emerging trends, I am dedicated to driving forward-thinking product strategies that exceed customer expectations and drive business growth.

I am extremely passionate about horses and also compete in showjumping on a regular basis which allows me to offer extensive insights to the current markets. I'm currently looking to expand my knowledge and experience in the equine industry.

Overview

8
8
years of professional experience

Work History

Product Developer

Weatherbeeta
01.2020 - Current
  • Determined consumer demands, industry trends and forecasted sales by conducting trend analysis.
  • Identified potential risks in project timelines or budgets early on, implementing proactive solutions to avoid delays or cost overruns.
  • Managed system data for eight categories as well as code creation for the global teams, including New Zealand, UK and the USA.
  • Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
  • Skilled in utilizing Adobe Illustrator's tools to accurately depict product specifications, measurements, and construction details in tech packs and range boards.
  • Collaborated with cross-functional teams to ensure seamless product development and launch.
  • Conducted comprehensive competitor analysis to identify gaps in the market and capitalize on new opportunities.
  • Coordinated with suppliers and manufacturers to secure favourable pricing agreements for raw materials, reducing overall production costs.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Customer Service Sales Representative

Weatherbeeta
01.2019 - 10.2020
  • Supported team members during peak (Covid) periods by sharing workload and providing guidance when needed.
  • Supported store managers by processing orders and answering all enquiries in a timely manner.
  • Supported online customers by tracking orders, liaising with courier companies, assisted with product related enquiries and answers all enquiries in a timely manner.
  • Provided comprehensive feedback on customer interactions, contributing to ongoing process improvements within the department.
  • Proved successful working within a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving any issues that arose.

Stable Hand

Cavalli Park Performance Horses
01.2016 - 12.2018
  • Assisted in the development of individualized horse care plans, addressing unique needs related to diet, exercise, and overall wellbeing.
  • Prepared horses for competitions.
  • Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Cared for about 40+ horses at any given time.
  • Handled all types of horses including stallions, foals and young horses.
  • Administered horse medication and necessary special care.

Education

High School Diploma -

Finley High School
Finley, NSW
10.2014

Certificate II - Equine Industy

National Centre For Equine Education
Wangaratta, VIC
09.2014

Skills

  • Vendor Sourcing
  • Monitoring and reporting
  • Proficient with Adobe Illustrator
  • Market Research Analysis
  • Consumer knowledge
  • Strategic Planning
  • Competitive Analysis
  • Creativity
  • Data-driven decision-making

References

Available upon request.

Timeline

Product Developer

Weatherbeeta
01.2020 - Current

Customer Service Sales Representative

Weatherbeeta
01.2019 - 10.2020

Stable Hand

Cavalli Park Performance Horses
01.2016 - 12.2018

High School Diploma -

Finley High School

Certificate II - Equine Industy

National Centre For Equine Education

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Shannon Kelly