Shannon Lake
660 Glen William Rd, Glen William,NSW
Summary
I'm an extremely motivated and driven person, successfully running my own cleaning business for 18months. I believe this experience has given me many transferable skills such as a high adherence to safety and regulations with great awareness of the area I'm completing a job, the ability to efficiently complete tasks and work with strict deadlines, and excellent communication skills enabling a co-operative workplace.
Overview
8
8
years of professional experience
Work History
Haul Truck Operator
Programmed Skilled Workforce
09.2024 - Current
- Consistent adherence to company policies and procedures to ensure all work was completed safely and efficiently, minimising the risk of equipment damage and unplanned downtime.
- Conducted thorough pre-operational inspections on machinery and promptly reported any mechanical issues/malfunctions to ensure equipment was safe to run and any issues could be rectified in a timely manner.
- Effective communication with dispatchers and other operators to achieve production targets.
- Actively contributed to site safety by identifying and reporting potential hazards in the work environment.
- Minimized environmental impact with conscientious operation of heavy machinery, adhering to all regulatory requirements.
Owner/Cleaner
Maid Up Cleaning & Housekeeping Services
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Used time management and efficiency to meet deadlines.
Housekeeper
Big4 Holiday Park Karuah
11.2021 - 01.2023
- Maximised efficiency of housekeeping operations through effective communication.
- Trained and mentored new staff members to maximise quality of service and performance.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Shift Supervisor/Bakery Assistant
Saxby’s Bakery
11.2016 - 09.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Education
Medowie Christian School
Yr 11 - 2014Skills
- Highly focused on safety and adherence to regulations
- Excellent verbal and written communication aiding in effectively co-operating when working in a team
- Mechanical aptitude
- Attention to detail
- Problem solving
- Efficient time management
- Willingness to learn new skills and constantly expand knowledge
- Equipment cleaning
- Hazard identification
Qualifications
• Yr10 School Certificate
• C Class Driver’s Licence (confident in manual vehicles)
• White Card
• Working With Children Check
References
Belinda Wamsley, Current Client
0432430585
Emma Lane, Family Friend
0436480156
Timeline
Haul Truck Operator
Programmed Skilled Workforce
09.2024 - Current
Owner/Cleaner
Maid Up Cleaning & Housekeeping Services
01.2023 - Current
Housekeeper
Big4 Holiday Park Karuah
11.2021 - 01.2023
Shift Supervisor/Bakery Assistant
Saxby’s Bakery
11.2016 - 09.2018
Medowie Christian School
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