Shannon McCann
Morley
Summary
A hardworking, team and self motivated individual that has a great work ethic. Good attention to detail, work well under pressure and in a fast paced environment, eager to upskill.
Experience in multiple roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Multi Skilled Operator/Laborer
West Coast Civil
07.2024 - Current
- Multi skilled operator and labourer at Perth airport
- Project work for a new apron, hanger, taxiway and terminals including paving road base
- Proven experience in single drum and twin drum roller, watercarts, loaders, posi tracks and 6 wheeler tippers
- General labouring duties including laying electrical and comms conduits, drainage pipework and spotting excavators
- Daily pre starts and greasing of machines
Traffic Controller
STC Services
09.2023 - 05.2024
- Team lead & Ute driver
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Admin Regional Account Manager
Bunzl
08.2021 - 08.2023
- Audited and formatted documents
- General admin duties
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
Control Room Operator
Mitie Security
09.2020 - 08.2021
- Monitored alarms and CCTV for multiple worldwide companies including vodaphone and Nationwide banks
- Monitored lone worker devices for companies and vulnerable people
- Answered calls and emails promptly
- Outbound calls to authorities and companies when dealing with suspicious behaviour
Waitress and Bartender
Head O’ the Road
09.2019 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Opening and closing duties
Education
Level 3 Diploma - Sport And Exercise Science
Southern Regional College
Armagh, Northern Ireland 06-2020
Level 2 Diploma - Health And Social Care
Southern Regional College
Armagh, Northern Ireland 06-2018
GCSE -
Portadown College
Portadown, Northern Ireland 08-2017
Skills
- Machine operation
- Attention to detail
- Communication
- Customer service
- Continuous improvement
- Critical thinking
- Good telephone etiquette
- Time management
Certification
- WA Driver license, HR
- Machine Tickets
- White card
- Level 3 Active IQ emergency first aid
- FAQ Level 2 emergency first aid
Timeline
Multi Skilled Operator/Laborer
West Coast Civil
07.2024 - Current
Traffic Controller
STC Services
09.2023 - 05.2024
Admin Regional Account Manager
Bunzl
08.2021 - 08.2023
Control Room Operator
Mitie Security
09.2020 - 08.2021
Waitress and Bartender
Head O’ the Road
09.2019 - 09.2020
Level 3 Diploma - Sport And Exercise Science
Southern Regional College
Level 2 Diploma - Health And Social Care
Southern Regional College
GCSE -
Portadown College
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