Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon O'shea-Kemp

Toowoomba,QLD

Summary

I am an upbeat, efficient Salesperson with a focus on business profitability after several years of life experience in a number of trying professional environments. I am flexible and approachable, with strong interpersonal skills, supporting the ability to deliver a memorable guest experience through welcoming interactions and create an enjoyable whilst effective workspace amongst co-workers.

Mostly, I am grateful for this opportunity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Stablehand at Clifford Park

Hatch Racing
03.2022 - Current
  • Shifts start at 3.30am which consists of cleaning 20 odd stables and/or swimming the same number of racehorses, rain, hail or shine! (Not for the faint hearted).
  • It's mostly independent work but there's also space to operate collaboratively in a team environment, depending on who you're working with.
  • I'm Self-motivated, with a strong sense of personal responsibility.
  • I've proven the ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in a very fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Waiter

Zev's Bistro
06.2016 - 12.2016
  • Worked in a Hatted restaurant for the first time.
  • Polished service and customer skills.
  • Committed seasonal menus to memory and familiarised myself with food/wine pairings.
  • Learnt new skills operating in a very different workspace to that which I was accustomed to.

Bar Staff

Tenthill Hotel
02.2014 - 12.2014
  • Serving food and drinks to patrons
  • Operating FOH
  • Learning to work in a team environment

Portrait Artist

Self Employed
  • Began selling artwork at age 12
  • Starting my own small part-time businesses at 18yo which helped me to understand the ins and outs of running an operation.
  • Worked on commission based sales for the next 7 years.
  • I've developed a real understanding of effective client correspondence and polished communication skills.
  • Full fledged creativity and eye for detail.
  • Familiarised with sales operations after initially working at a gallery run by an artist co-op.

Freelance Photographer

Shannon OK Portaits (Self Employed)
  • Photographed some major equine events as well as weddings, which attuned me to long days and hard work under pressure.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Monitored trends in photography to stay current in industry.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • The local equine culture installed a keen interest in me for quality western brands. I've had the desire to design a portfolio of model shoots for major brands and follow that path down the track, so I'm familiar with everything in store!


Trail Guide

Fordsdale Horseback Adventures
  • Built professional relationships through fun and engaging conversation with guests and cultured personalised positive experiences.
  • Answered questions, pointed out important features and offered further details about facilities and trail options to educate visitors.
  • We often had non-english speaking customers so truly effective communication and problem-solving skills were required around the horses.
  • Acted to quickly resolve any customer issues.

Education

Bachelor of Science -

Gatton UQ

Skills

  • Self-Generated interpersonal Sales
  • Professional presentation of self and work conduct
  • Self-Directed Learning
  • Performing Artist and portrait photographer encourages an attention to detail
  • Self-Control and Self-Management
  • Entrepreneural spirit looks for new opportunities in all areas
  • Self-Care to maintain consistent work ethic
  • Risk and Control Self-Assessment (RSCA)
  • Self-Directed and Motivated
  • Promotion of Self-Esteem amongst work colleagues
  • Enthusiastic team player

Certification

  • Cert 2 in Business
  • Cert 3 in Contemporary Arts and Crafts

Timeline

Stablehand at Clifford Park

Hatch Racing
03.2022 - Current

Waiter

Zev's Bistro
06.2016 - 12.2016

Bar Staff

Tenthill Hotel
02.2014 - 12.2014

Portrait Artist

Self Employed

Freelance Photographer

Shannon OK Portaits (Self Employed)

Trail Guide

Fordsdale Horseback Adventures

Bachelor of Science -

Gatton UQ

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Shannon O'shea-Kemp