Shannon Payton-Bell
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Hair & Beauty Salon Owner
Shannon Payton-Bell
09.2007 - Current
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
- Increased client satisfaction by providing personalized beauty and hair consultations and recommending suitable products and services.
- Oversee budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
Hairdresser & Beautician
The Du Hairdressers
03.2008 - 09.2013
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently exceeded monthly sales targets by effectively promoting and selling salon services and retail products to clients.
Apprentice Hairdresser
HairRoom/Hair by Yves
11.2003 - 11.2006
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Delivered outstanding results under pressure during peak hours while maintaining composure.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Education
Certificate II in Beauty Services - Beauty Services
Victoria University
Melbourne, VIC07.2009
Certificate III In Hairdressing - Hairdressing
Box Hill Institute of TAFE
Melbourne, VIC10.2007
Year 11 -
Ivanhoe Girls' Grammar School
Ivanhoe, VIC11.2003
Skills
- Salon hygiene maintenance
- Hair styling techniques
- Cutting and Trimming
- Waxing
- Organizational Skills
- Appointment Scheduling
- Hair colouring expertise
- Staff Management
- Problem-solving abilities
- Multitasking
- Excellent Communication
Timeline
Hairdresser & Beautician
The Du Hairdressers
03.2008 - 09.2013
Hair & Beauty Salon Owner
Shannon Payton-Bell
09.2007 - Current
Apprentice Hairdresser
HairRoom/Hair by Yves
11.2003 - 11.2006
Certificate II in Beauty Services - Beauty Services
Victoria University
Certificate III In Hairdressing - Hairdressing
Box Hill Institute of TAFE
Year 11 -
Ivanhoe Girls' Grammar School
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