Shannon Perawiti
Perth,WA
Summary
Dynamic and results-driven Stock Manager with a proven track record of enhancing efficiency, maximizing accuracy and minimising loss. Possesses a comprehensive understanding of customer service, retail operations, inventory management, and loss prevention strategies. Eager to apply retail management experience and leadership skills to make a seamless transition into the Loss Prevention field and drive impactful results within the state.
Overview
12
12
years of professional experience
Work History
Stock Manager
Platypus Shoes
08.2021 - Current
- Maintained neat and organised backroom to access with ease and increase inventory accuracy.
- Consistent re- blocking to ensure best sellers and brands are most accessible and footwear silhouettes are organised together to ensure team can offer suitable alternatives to customers
- Increased operational efficiency by identifying areas for improvement within stockroom/brand layout and storage solutions.
- Improved inventory accuracy by conducting regular stock audits and cycle counts.
- Minimising shrinkage by strictly adhering to company procedures when receipting, transferring, selling and handling all stock
- Collaborate with floor manager to find innovative ways to deter theft and decrease instances of stock discrepancies due to team error.
- Conducted thorough investigations into incidents of inventory shrinkage or loss
- Completed stock transfers efficiently and accurately
- Consistent incoming stock checks to prepare for large stock drops and merching needs.
- Work with store management to develop and implement training programs on inventory procedures and pos policies.
- Supporting stores in the stocktake process, preparations and action plans.
- Store visits across the state to identify and correct inventory discrepancies
- Train new and seasoned managers on all inventory and back of house operations
- Flag any outstanding PO's and transfers with zendesk team
- Book in all delivered stock and block away in efficient manner following back of house procedures.
- Investigate and correct odd footwear and apply strategies to decrease these occurrences
- Maintain clean inventory by actioning weekly inventory report.
- Remain up to date with any new inventory and loss prevention related policies and procedures.
- Disposes of damaged, faulty and odd pairs following company policy in eco friendly manner.
- Maintain current knowledge of stock capacities, incoming stock, embargo dates and premium product.
- Point of call for stores for all things inventory, back of house and loss prevention related
- Thoroughly analyse stock take results and identify any trends or opportunities in overall losses, gains and adjustments to make focus points for training and follow ups for next financial year.
Utilities Worker
Cater Care Group
04.2020 - 08.2021
- Cleaned and sanitized bathrooms and kitchens according to company protocols.
- Removed trash, debris and other waste materials from mine site crib rooms.
- Cleaned and maintained restrooms offices and other common areas in mine site buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Enhanced workplace safety by implementing thorough cleaning procedures and using appropriate personal protective equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Adhering to all safety procedures both within contracted company and mine site
- Maintained well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Reported potential safety hazards and concerns to site supervisor.
- Ordered and stocked cleaning supplies based on current workload and upcoming shutdowns.
Store Manager
Platypus Shoes
08.2017 - 04.2020
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and team.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed team successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring and training new team members.
- Rotated merchandise and utilized best selling brand reports to money map store and merch best product in prime locations.
- Maximized sales and minimized shrinkage through excellent customer service and following POS procedures
- Managed team rosters taking into account peak trade and team strengths.
- Tracked sales and in store sales targets daily, weekly and monthly and implementing strategies to close any deficits.
- Tracked store and personal KPI's with consistent daily training to boost results
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Receipted in stock accurately and efficiently adhering to company procedures and policies
Assistant Store Manager
Platypus Shoes
01.2016 - 07.2017
- Supervised daily store operations, ensuring efficiency and sales focused environment
- Managed team rosters, optimizing coverage during peak trade while remaining under wage percentage.
- Boosted sales performance with merchandising changes ensuring best sellers are highlighted throughout store.
- Trained new team in company policies, procedures, and best practices to ensure consistent performance standards across team.
- Collaborated with store manager to develop action plans for improving overall store KPI's
- Exhibited excellent people skills during interaction with employees and customers.
- Tagged and prepared new merchandise for retail sales.
- Increased sales by utilizing strong product knowledge and effective upselling techniques.
- Increased sales and KPI's by effectively training and motivating retail sales team members.
Sales Assistant
Platypus Shoes
03.2015 - 01.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Prioritised customers and ensured positive experience
- Handled customer inquiries, complaints, and returns professionally and friendly
- Increased sales by building strong customer relationships and providing excellent service.
- Added value to sales through offering and introducing accessories and shoe care
- Met KPIS and daily sale targets
- Maintained clean, organized store environment for inviting shopping experience for customers.
Grade 1 Fruit Packer
Agrifresh Citrus
11.2014 - 03.2015
- Graded and packed fruit into appropriated boxes.
- Created and printed stickers for boxes/crates, Counted and recorded fruit boxes.
- Maintained clean and organized work environment, promoting safety and productivity.
Kitchen Hand
Lamonts Wine Bar
06.2014 - 10.2014
- Supported chefs in food preparation tasks.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and sanitized dishes and utensils.
- Maintained well-organized work area by consistently cleaning surfaces and organizing supplies.
- Followed proper handling and sanitation procedures to comply with food safety standards.
- Plated and presented food following chef requirements.
Store Person
Badgingarra Roadhouse
10.2013 - 02.2014
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Ensured accurate cash handling and maintained balanced register at end of each shift.
- Maintained cleanliness of gas station premises, resulting in welcoming environment for customers.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Kitchen Hand/waitress
Sandpiper bar and grill
10.2012 - 09.2013
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained well-organized work area by consistently cleaning surfaces and organizing supplies.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Followed proper handling and sanitation procedures to comply with food safety standards.
- Plated and presented food following chef requirements.
Stock Taker
Only Ewe Clothing
01.2012 - 11.2012
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during stock-taking process.
- Improved inventory accuracy by conducting regular stock counts and updating records accordingly.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Education
High School Diploma -
Aranmore Catholic Collage
Leederville, WA12.2012
Skills
- POS Systems and efficient in AP21 and dayforce software and functions
- Strong analytical and problem-solving skills
- Ability to conduct thorough investigations around incorrect refunds, sales, discrepancies, odds and missing product
- Skilled in conducting stock audits, managing back of house operations and analysing stocktake results
- Stockroom Maintenance
- Excellent communication and interpersonal abilities
- Ability to work independently and collaboratively in fast-paced environment
- Detail-oriented and able to handle sensitive information with discretion
References
- Beth Wishart, Platypus Shoes State Manager, 0481 461 931
- Jennifer Bell, Platypus Shoes Area Manager, 0401 077 642
- Korri Blyth, Lamonts Head Chef, 0497 790 377
Certificates / Licenses
- Senior first aid (2021)
- Responsible service of alcohol license (
Timeline
Stock Manager
Platypus Shoes
08.2021 - Current
Utilities Worker
Cater Care Group
04.2020 - 08.2021
Store Manager
Platypus Shoes
08.2017 - 04.2020
Assistant Store Manager
Platypus Shoes
01.2016 - 07.2017
Sales Assistant
Platypus Shoes
03.2015 - 01.2016
Grade 1 Fruit Packer
Agrifresh Citrus
11.2014 - 03.2015
Kitchen Hand
Lamonts Wine Bar
06.2014 - 10.2014
Store Person
Badgingarra Roadhouse
10.2013 - 02.2014
Kitchen Hand/waitress
Sandpiper bar and grill
10.2012 - 09.2013
Stock Taker
Only Ewe Clothing
01.2012 - 11.2012
High School Diploma -
Aranmore Catholic Collage
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