Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Piper

Wattle Flat,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Victor Harbor Golf

VHGC
10.2022 - 12.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.

Sales Representative

Betta Electrical
01.2019 - 09.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Exceeded goals for new accounts in single sales cycle.
  • Expanded customer base and boosted profit within product line.
  • Implemented brand marketing and sales campaigns.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.

Sales Representative

O'Donohue Industries
04.2018 - 01.2019
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Monitored phone, fax and electronic database systems for incoming customer inquiries.
  • Received payment information from customers and implemented it carefully into system to alleviate errors.
  • Delivered exceptional training and hands-on motivation to team members to enhance service delivery approaches and boost customer satisfaction.
  • Solicited customer engagement in loyalty programs to enhance company revenue generation.

Education

Diploma - Enrolled Nursing

Open Colleges
01.2016

Skills

  • Teamwork and Collaboration
  • Training and Development
  • Critical Thinking
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Problem-Solving
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Clerical Support

Certification

RSA ( Responsible Service of Alcohol )

National Police Check

Timeline

Victor Harbor Golf

VHGC
10.2022 - 12.2022

Sales Representative

Betta Electrical
01.2019 - 09.2022

Sales Representative

O'Donohue Industries
04.2018 - 01.2019

Diploma - Enrolled Nursing

Open Colleges
Shannon Piper