Shannon Power
East Geelong,VIC
Summary
Proactive Personal Care Assistant eager to apply aptitude for building client rapport through compassionate care and communication. Dedicated to resolving client challenges by creating foundation of healthy habits to increase independence and comfort. Committed to progressing clients' journeys to optimal treatment outcomes.
Overview
22
22
years of professional experience
Work History
Personal Care Assistant
Aveo retirement living
Grovedale Geelong , Vic
12.2014 - Current
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients get in and out of beds and wheelchairs.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Transported patients to medical, dental and personal care appointments.
- Assisted clients with maintaining good personal hygiene.
- Administered medication under supervision of a registered nurse or physician.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Consulted with client care team to continually update care plans.
- Followed safe lifting and transferring techniques to transport residents.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
Activities Coordinator
Grove by Teman Aged Care Retirement Village
Geelong
04.2020 - 01.2025
- Roles began as PCA, advancing to Activities Coordinator
- Delivered exceptional personal care services to residents
- Organized and facilitated engaging activities to enhance residents’ quality of life
- Worked collaboratively with the care team to ensure a supportive environment for residents
- Collaborated with other departments to coordinate interdisciplinary programming initiatives.
- Implemented safety protocols for all activities, ensuring compliance with regulatory standards and minimizing risks.
- Coordinated transportation arrangements for field trips or special events.
- Negotiated contracts with performers, vendors and other service providers.
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
- Conducted daily evaluations of program activities to ensure that objectives are met.
Retail Assistant/Customer Service
Dizzy Toys
10.2009 - 06.2010
- Liaising with customers to answer questions and assist with purchases
- Processing transactions, including EFTPOS, credit cards, exchanges, and refunds
- Replenishing stock and transferring items between retail outlets
- Answering phone inquiries and assisting customers
- Reconciling cash registers, including counting money and balancing tills
- Maintaining a clean and tidy store
- Sole responsibility for opening and closing the store
Full-Time Mother
10.2007 - 10.2009
Nanny/Housekeeper
Australian Exhibition and Conferences
02.2005 - 10.2007
- Cared for and ensured the wellbeing of two children, supporting their emotional and cognitive development
- Followed individual routines for feeding, sleeping, and activities
- Assisted with homework and educational development
- Transported children to and from activities
- Managed household tasks, including cooking, cleaning, and ironing
Café Assistant
Linacre Fine Food
06.2003 - 01.2005
- Delivered exceptional customer service in a team environment
- Ensured adherence to food hygiene and safety standards
- Prepared coffee, sandwiches, and basic food items
- Managed stock inventory and maintained a clean work environment
Personal Assistant/Nanny/Housekeeper
10.2003 - 12.2004
- Acted as a personal assistant, managing office administration tasks
- Provided childcare, homework assistance, and activity transportation
- Conducted household management, including cooking, cleaning, and errands
- Company Overview: Worked in London in various roles, including Nanny/Housekeeper, Bartender/Waitress, and Pharmacy Assistant
- Worked in London in various roles, including Nanny/Housekeeper, Bartender/Waitress, and Pharmacy Assistant
Education
Certificate IV -
Leisure and Health
01.2014
Certificate III -
Aged Care
01.2013
Pharmacy Assistant Certificate -
Level II
01.1999
Hospitality Traineeship Certificate -
01.1995
Victorian Certificate of Education -
01.1993
Skills
- Activities of daily living support
- Compassionate patient care
- Patient lifting techniques
- Behavior management
- Tact and diplomacy
- Observational skills
- Companionship
- Compassionate caregiving
- Fall prevention
- First aid and CPR
- Medication management
- Toileting assistance
- Cooking and meal preparation
References
- Katie Sheedy, Care Manager @ RV Home Care, 0407667399, katie.sheedy@rvhomecare.com.au
- Kim Malthouse, Community Manager @ The Grove By Teman, 0409752945, kim@teman.com.au
Hobbies and Interests
- Practicing yoga for wellness and relaxation.
- Enjoy dining out and going to the movies.
Prior Employment
Worked in London in various roles, including Nanny/Housekeeper, Bartender/Waitress, and Pharmacy Assistant.
Personal Qualities
- Easygoing with excellent communication skills.
- Ability to build rapport with people of all ages and backgrounds.
- Highly organized with exceptional time management skills.
- Eager to learn and adapt to new challenges.
References
References available upon request.
Timeline
Activities Coordinator
Grove by Teman Aged Care Retirement Village
04.2020 - 01.2025
Personal Care Assistant
Aveo retirement living
12.2014 - Current
Retail Assistant/Customer Service
Dizzy Toys
10.2009 - 06.2010
Full-Time Mother
10.2007 - 10.2009
Nanny/Housekeeper
Australian Exhibition and Conferences
02.2005 - 10.2007
Personal Assistant/Nanny/Housekeeper
10.2003 - 12.2004
Café Assistant
Linacre Fine Food
06.2003 - 01.2005
Certificate IV -
Leisure and Health
Certificate III -
Aged Care
Pharmacy Assistant Certificate -
Level II