Shannon Rodwell

With over 25 years of experience in the private sector and state government, my career includes roles such as Senior Project Officer and Facilities & Operations Manager. I specialize in service management, facilities management, contract management, staff performance management, stakeholder engagement, effective communication, conflict resolution, training, and hands-on management. As an efficient administrator, I excel in scheduling team resources and activities to adapt to changing workflows and demands. My background in customer service and facilities management requires me to skillfully escalate and resolve issues promptly. I have successfully guided staff through transitions to new business practices and approach my work with a structured mindset while remaining flexible. With strong communication skills, I engage with internal and external stakeholders to achieve positive outcomes. My professionalism, humor, and dedicated approach inspire my team to excel.

• Ms Tanya Fitzgerald, Executive Director - Corporate Governance and Operations, State Library, 0466 321 180, 0411 086 801, Tanya.fitzgerald@slq.qld.gov.au
• Mr Grant Tanham-Kelly, Senior Executive Director | Corporate Services, Legal Aid Queensland, 0497 116 767, Grant.tanham-kelly@legalaid.qld.gov.au
• Mr Nick Ahlstrand, Chief Transformation Officer, Resources Safety & Health Queensland, 0407 700 192, Nick.ahlstrand@rshq.qld.gov.au
• Ms Mel Wagstaff, Technical Support Professional, Honeywell Building Solutions, 0428 754 193, melinda.wagstaff@honeywell.com

Development and implementation of a comprehensive Loading Dock Management Policy to ensure staff and contractor safety was maintained, when accessing the State Library loading dock.

Rationalisation of the cleaning contracts for Southbank and Cannon Hill sites to drive operational savings more than $60K per year

Rationalisation of the lighting and air conditioning schedules across the Southbank campus to drive operational savings more than $190K per year·

Managing the “on the ground” response to the February 2022 Brisbane River Flood event that directly impacted the State Libraries two South Brisbane buildings

Management of a $1.9M capex building budget to replace the roof structure of the Simtars Chemistry Centre and all related HVAC and mechanical plants

Management of the installation and commissioning of a solar panel plant to help reduce electricity costs - $250K

Design and implementation of an online contractor safety induction program