Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Shannon-Rose Clare

Shannon-Rose Clare

Mackay,Queensland

Summary

Dynamic and adaptable professional with a proven track record of enhancing customer satisfaction and team efficiency at Burghley Park Golf Club. Excelled in high-pressure environments, demonstrating strong work ethic and decision-making skills. Skilled in customer service and first aid, I consistently contributed to positive outcomes and workplace harmony, showcasing adaptability and a team player attitude.

Work History

Front of House Employee

Burghley Park Golf Club
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Lifeguard and Senior Lifeguard

Stamford Endowed School
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Collaborated with local schools to implement water safety programs, broadening community outreach.
  • Entered water immediately to pull struggling swimmers to safety.

Fitness Instructor

Self Employed
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • Helped clients reach fitness objectives by providing encouragement and motivation.
  • Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
  • Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
  • Designed innovative fitness plans to keep clients engaged.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.

Administrative Assistant

Stamford Endowed School
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Assisted coworkers and staff members with special tasks on daily basis.

Model

Top Model
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
  • Posed for photo shoots to showcase clothing designs and accessories.
  • Stood for fitting sessions to help designers with clothing size information.
  • Worked with hair and makeup artists for beauty campaigns.

Farm Hand

Speculation Station
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.

Soccer Coach

Camp Ozark
Arkansas USA
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Farm Hand

Logan Creek Station
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Erected and maintained fencing to protect crops and livestock from predators, ensuring farm security.
  • Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
  • Engaged in community farming initiatives to share knowledge and resources, strengthening local agricultural practices.
  • Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
  • Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
  • Rotated animals between grazing areas to provide enough access to food.
  • Observed animals and notified supervisor of signs of illness.
  • Herded livestock using horses or ranch ATVs.
  • Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.

Education

Manual Handling Certificate -

Manual Handling

First Aid Certificate -

First Aid

Fitness Certificate -

Fitness Instructor

English Teaching

TEFEL

Completed With IGCSE Certification -

Gateway High School
Harare Zimbabwe
2018

Skills

Strong Work Ethic

Accomplishments

Feild hockey played at National level 2016 and 2017


Languages

English
Native or Bilingual

Timeline

Manual Handling Certificate -

Manual Handling

First Aid Certificate -

First Aid

Fitness Certificate -

Fitness Instructor

English Teaching

TEFEL

Completed With IGCSE Certification -

Gateway High School

Front of House Employee

Burghley Park Golf Club

Lifeguard and Senior Lifeguard

Stamford Endowed School

Fitness Instructor

Self Employed

Administrative Assistant

Stamford Endowed School

Model

Top Model

Farm Hand

Speculation Station

Soccer Coach

Camp Ozark

Farm Hand

Logan Creek Station
Shannon-Rose Clare