Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shannon Salisbury

Shannon Salisbury

Camborne, Cornwall

Summary

Throughout my different job roles I have proven to demonstrate strong customer service communication and dedication. My background includes roles such as FOH assistant manager, housekeeping, bartending and waitressing.

I am eager to continue expanding my skills and knowledge in the hospitality industry, bringing a motivated attitude, commitment and dedication.

Overview

7
7
years of professional experience

Work History

Housekeeper

Palm Bay Resort
08.2024 - 03.2025
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming and moping floors, making beds, cleaning bathrooms and restocking amenities.
  • Collaborated with other housekeeping staff to complete tasks in a timely manner during all seasons.
  • Handled restocking orders for extra linens, toiletries and other supplies alongside management.
  • Restocked cleaning storage cabinets, carts and housekeeping vehicle, baskets for easy use.
  • Carried out daily resort cleaning alongside to guests rooms for overall high cleanliness.
  • Continuously working with maintenance team to keep resort standards.

Bartender/Wait Staff Member

Palm Bay Resort
08.2024 - 03.2025
  • Served maximum resort guests with high standards of customer service during weddings, nights, and weekends
  • Managed cash handling duties responsibly, ensuring accurate reporting at the end and beginning of each shift. Also including printing of sales reports, preparing bar and restaurant for the following day.
  • Contributed to a positive work environment through effective teamwork and communication.
  • Development of cocktail and barista experience by working to a fast paced environment, whilst managing multiple orders.
  • Efficiently managed multiple tables, prioritising tasks to deliver timely and accurate orders.

Bartender/ Kitchen Hand

The Elliston Hotel
11.2023 - 04.2024
  • Performed basic food preparation tasks, such as chopping vegetables, organising and rotating stock, to help the kitchen during peak hours.
  • Communicated effectively with kitchen staff to ensure correct coordination of tasks. E.g. Managing the pass
  • Working in a fast paced environment under high pressure to keep wait times down for customers.
  • Correctly interpreted customers orders and prepared drinks according to the establishments standard.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Housekeeper

Almerta Station
10.2023 - 10.2023
  • Ensured that all areas were well-stocked with necessary supplies, such as toilet paper and sanitiser.
  • Kept public restrooms and kitchen areas sanitary and organised.
  • Made clean, presentable beds for highly rated and budget accommodation.

FOH Assistant Manager

Trevaskis Farm LTD
07.2021 - 07.2023
  • Managed a team of 50 staff under extremely high pressure to ensure smooth running, resolving problems quickly and preventing customers from waiting for a table for long periods of time.
  • Conducted routine inventory counts across the whole restaurant, and placing orders for maintaining stock levels.
  • Contributed to a positive work atmosphere by fostering strong relationships with coworkers and management.
  • Controlled cash and card receipts by adhering to money handling procedures to comply with company policies and procedures.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Trained staff correctly to provide good quality customer service and abide to health and safety laws.

Retail Assistant

Iceland
11.2019 - 07.2021
  • Used POS system to perform daily reconciliation of sales, returns, online orders, and gift card activations. Resulting in a balanced till at the end of each shift.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise in fridges, freezers and on shelves. Rotating stock to prevent wastage and providing checks for those that do not meet requirements.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.

Gymnastics Coach

Phoenix Gymnastics
10.2017 - 07.2019
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and training programmes for gymnasts of various ages and skills levels to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts confidence levels by offering constructive feedback, guidance and support.
  • Judged and supervised gymnastics competitions and events.

Education

VTCT Level 3 Diploma in Hairdressing

Truro And Penwith College
Truro, Cornwall
07-2021

GCSE

Camborne Science And International Academy
Camborne, Cornwall
07-2019

Skills

  • Ability to work well within a team
  • Fast Learner
  • Effective time management
  • Working well under pressure
  • Hospitality and Housekeeping industry
  • Customer service
  • Training Staff
  • Dedicated and Enthusiatic
  • Problem Solving

Timeline

Housekeeper

Palm Bay Resort
08.2024 - 03.2025

Bartender/Wait Staff Member

Palm Bay Resort
08.2024 - 03.2025

Bartender/ Kitchen Hand

The Elliston Hotel
11.2023 - 04.2024

Housekeeper

Almerta Station
10.2023 - 10.2023

FOH Assistant Manager

Trevaskis Farm LTD
07.2021 - 07.2023

Retail Assistant

Iceland
11.2019 - 07.2021

Gymnastics Coach

Phoenix Gymnastics
10.2017 - 07.2019

VTCT Level 3 Diploma in Hairdressing

Truro And Penwith College

GCSE

Camborne Science And International Academy

Similar Profiles

CREATE PROFILE
Shannon Salisbury