Shannon Schaeche-Priestley
Ocean Grove,VIC
Summary
I excel in Reception Management and Team Leadership at KMaaS Pty Ltd, focusing on project coordination, enhancing team collaboration, and delivering projects efficiently. Known for my personable, kind, and caring nature, I’m easy to approach and dedicated to providing exceptional customer service. Outside of work, I enjoy spending time with my dogs and surfing, which keeps me balanced and energized. With a strong ability to multitask and maintain organization, I consistently drive positive outcomes and prioritize workplace safety.
Overview
11
11
years of professional experience
Work History
Receptionist Administrator
KMaaS Pty Ltd
12.2017 - 06.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Project Manager
KMaaS Pty Ltd
03.2020 - 11.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Beach Lifeguard
Life Saving Victoria
11.2013 - 04.2018
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
Education
High School Diploma -
Matthew Flinders Girls Secondary College
Geelong VIC10.2017
Skills
Reception Management
Customer Service
Calendar Management
Multitasking and Organization
Data Entry
Inventory Management
Team Leadership
Handling Complaints
Client Relations
Scheduling appointments
Supply oversight
Project Coordination
Timeline
Project Manager
KMaaS Pty Ltd
03.2020 - 11.2023
Receptionist Administrator
KMaaS Pty Ltd
12.2017 - 06.2024
Beach Lifeguard
Life Saving Victoria
11.2013 - 04.2018
High School Diploma -
Matthew Flinders Girls Secondary College
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