Summary
Overview
Work History
Education
Skills
Certification
References
Work Preference
Work Availability
Quote
Interests
Timeline
SoftwareEngineer
Shannon Scott

Shannon Scott

security
Perth,WA

Summary

With a proven track record at HSM Security, I excel in premises patrol and delivering exceptional customer service, showcasing my high level of integrity. Skilled in CCTV monitoring and incident reporting, I've been recognized for enhancing safety and customer satisfaction, ensuring a secure environment for all. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Security Officer

HSM security
Hastings, Hawke’s Bay NZ
08.2021 - 09.2024
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed incident reports to record security or loss prevention incidents.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Maintained high levels of alertness throughout shifts.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Maintained accurate logs of all security related activities.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Observed patrons and customers to quickly address security situations.
  • Reported safety hazards for remediation response.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Checked for safety hazards and took corrective action when necessary.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Security Officer

Armaguard security
Napier, Hawke’s Bay NZ
03.2018 - 07.2021
  • Monitored security cameras to identify and respond to suspicious activity.
  • Followed established security and safety procedures, and posted orders to include enforcement of company rules, policies, and regulations.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Completed incident reports to record security, or loss prevention incidents.
  • Identified suspicious activity to determine appropriate response.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Secured personnel and premises by inspecting buildings and patrolling the property.
  • Observed patrons and customers to quickly address security situations.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
  • Checked for safety hazards and took corrective action when necessary.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Monitored entrances and exits for unauthorized personnel, or prohibited items being brought onto the premises.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
  • Monitored premises and recorded activity in daily officer reports.
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure that materials were available when needed.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Provided first aid when needed.
  • Completed routine maintenance and repair.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Secured the movement of currency, valuables, or sensitive items between locations.

Security Officer

first security
Hawkes Bay , NZ
08.2017 - 03.2018
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Maintained high levels of alertness throughout shifts.
  • Checked for safety hazards and took corrective action when necessary.
  • Searched bags manually to identify prohibited items and contraband.
  • Identified suspicious activity to determine appropriate response.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Observed patrons and customers to quickly address security situations.
  • Operated communication systems between officers stationed throughout the facility.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.

Crowd Controller

NPB security
Perth, WA
10.2015 - 09.2016
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Provided a safe and secure environment for patrons in the venue.
  • Conducted pat-downs or metal detector checks to prevent weapons and illegal substances from entering the venue.
  • Reported unusual and illegal activity on premises to prevented injury, incidents, and crimes.
  • Maintained high levels of alertness throughout shifts.
  • Inspected each person to check for weapons or contraband before entering premises.
  • Maintained control and order over large crowds at venue.
  • Operated walkie-talkies or other communication devices to stay connected with security and management teams.
  • Identified individuals who had consumed excessive amounts of alcohol or were causing disruption, escorted them out of the premises accordingly.
  • Administered crowd control and broke up disturbances without appearing threatening or intimidating.
  • Managed queues at entry points ensuring fast access for guests while maintaining security standards.
  • Maintained accurate records of all incidents that occurred within the premises.
  • Performed regular patrols of premises to monitor activities, detect suspicious behaviour and report any breaches of security protocols.
  • Kept detailed incident reports for management and legal purposes.
  • Confirmed people were not visibly intoxicated prior to entering premises.
  • Provided customer service by answering questions and assisting patrons as needed.
  • Searched bags manually to identify prohibited items and contraband.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Responded quickly and calmly to emergency situations such as fights or medical emergencies.
  • Patrolled crowds during events to preserve order and promote security.
  • Inspected bags or belongings as part of entry security procedures.

Education

High School Diploma -

Alta-1 (Alternative Education)
Perth, WA
11-2008

Skills


  • Premises patrol
  • Entrance control
  • CCTV monitoring
  • Security equipment operation
  • General security
  • Crime prevention
  • Report writing
  • Shift work experience
  • First aid and CPR certified
  • Metal detector operation
  • Electronic surveillance
  • Visitor tracking
  • Identification verification
  • Personnel screening
  • Incident reporting
  • High level of integrity
  • Screening wands

Certification

  • cert II security operations
  • cert III security operations (unarmed bodyguards)

References

References available upon request.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balancePaid sick leavePaid time off

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Interests

Camping

Kayaking

Gaming/collector of gaming devices and games

Puzzles

Work/money

Relaxing in my kayake on a lake with my jack daniels and music getting a tan

Adventuring/hiking

Timeline

Security Officer

HSM security
08.2021 - 09.2024

Security Officer

Armaguard security
03.2018 - 07.2021

Security Officer

first security
08.2017 - 03.2018

Crowd Controller

NPB security
10.2015 - 09.2016

High School Diploma -

Alta-1 (Alternative Education)

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