Shannon Seath
Sydney
Summary
Dynamic management professional with a proven track record in team leadership and operational oversight. Consistent achiever of goals through collaborative efforts and strong adaptability to evolving demands. Expertise in conflict resolution, process improvement, and cultivating a positive work environment that drives team success and enhances overall productivity. Committed to leveraging skills to achieve organizational objectives.
Overview
20
20
years of professional experience
Work History
Assistant Manager, Parts Interpreter
Supercheap Auto
2017.02 - Current
- Merchandising and De-Merchandising all stock on shelves, creating new layouts/planograms, Packing and unpacking as well as heavy lifting, Topping Stock off and ticketing all stock in store. Leading a team of 8 or more people during my shift and run the store. Opening and closing store and tending to customer complaints, handling parts during installations.
- Accomplishments: Promoted to manager 2 weeks after employment, completed management training course within the year, assisted in managing multiple stores across new south Wales, becoming Assistant manager with multiple experience opportunities across the area
- Skills Used: Customer Service, Planogram Skills, Merchandising, Ticketing, Leaderships Skills, Management and Time Management skills, cash handling, computer skills, rostering
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Merchandiser
Crew Services Group
2015.09 - 2015.12
- Merchandising and De-Merchandising all stock on shelves at Masters (Chullora, Gregory Hills), Packing and unpacking as well as heavy lifting, Top Stock with wave and ticketing all stock in store. Leading a team of 20 people during my shift when other team leaders were away.
- Accomplishments: Complete Refurbishment of all old Masters Stores for the new layout in a 12 week project
- Skills Used: Customer Service, Planogram Skills, Merchandising, Ticketing, Leaderships Skills, Management and Time Management skills
Retail Sales
Dick Smith
2014.12 - 2015.04
- Manage stock, money handling, customer inquiries and orders.
- Accomplishments: Positive can do attitude and hard working employee
- Skills Used: cash handling, computer skills, leadership skills, teamwork and ability to work on my own
Packer
Hafele New Zealand
2013.01 - 2013.01
- Packaging stock and stock management
- Accomplishments: N/A
- Skills Used: Teamwork, Ability to work on my own, Ability to perform tasks without instructions
Customer Service
Shell
2008.01 - 2010.01
- Money handling, managing stock, store management.
- Accomplishments: During my time at Shell i was very hard working and was given more duties and responsibilities as time went on including managing the station and all duties that came with it.
- Skills Used: Cash handling, computer skills, leadership skills, teamwork and ability to work on my own
Labourer
Re-Roofing Nz
2006.01 - 2007.01
- Cleaning, taking measurements, heavy lifting and other duties as assigned by my employer
- Accomplishments: N/A
- Skills Used: Ability to follow tasks and work well in a team and on my own.
Education
High School Diploma -
MIT Institute Of Techknology
New Zealand2008-01
Skills
- Heavy Lifting
- Store Management Experience
- Retail Sales
- Cash Handling
- Merchandising
- Sales
- Management
- Assistant Manager Experience
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Workload management
- Conflict resolution
- Retail operations
Timeline
Assistant Manager, Parts Interpreter
Supercheap Auto
2017.02 - Current
Merchandiser
Crew Services Group
2015.09 - 2015.12
Retail Sales
Dick Smith
2014.12 - 2015.04
Packer
Hafele New Zealand
2013.01 - 2013.01
Customer Service
Shell
2008.01 - 2010.01
Labourer
Re-Roofing Nz
2006.01 - 2007.01
High School Diploma -
MIT Institute Of Techknology