Shannon TUXWORTH
Summary
Dynamic professional with a proven track record at GoVita, excelling in customer service and crafting high quality beverages. Skilled in staff supervision and training, I enhanced store sales through innovative marketing strategies and effective merchandise displays. Proficient in POS systems and Microsoft.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
GoVita Kalgoorlie
07.2019 - Current
- Assisted in daily store operations to ensure optimal customer service and efficient workflow.
- Engaged with customers to address inquiries, resolve issues, and promote loyalty programs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed inventory control processes to restore back stock, stock ordering, and maintain sales floor levels to meet customer needs.
- Prepared and served a variety of coffee beverages with precision and attention to customer preferences.
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
Administration and Store Coordinator
Mitsubishi Materials
07.2011 - 06.2019
- Managed front desk operations, corrected and revised Excel spreadsheets.
- Operated forklifts to efficiently move materials and products within warehouse environment.
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Managed inventory control processes, optimizing stock levels and picking and packing of orders.
Education
Certificate III in Business Administration
Open Collage
Online05-2014
Skills
- Customer service and engagement
- Stock control and Merchandise displays
- Store organization
- Staff supervision
- POS systems, front and back of house
- Staff training and development
- Microsoft
Timeline
Assistant Store Manager
GoVita Kalgoorlie
07.2019 - Current
Administration and Store Coordinator
Mitsubishi Materials
07.2011 - 06.2019
Certificate III in Business Administration
Open Collage