Shannon White
Woori Yallock,VIC
Summary
Successful Area Manager bringing strong history of exceeding product revenue and customer targets. Versed in kubota products and current market trends. Over 10 years of sales and business development success.
Overview
24
24
years of professional experience
Work History
Machanical Fitter
Kenworth
01.2007 - 12.2007
- Assembled parts onto truck chassis on production line.
- Worked independently and as team member to develop design concepts that met business and technical needs.
- Communicated with customers to inform about general job information.
- Tested assembled equipment to ensure proper functioning.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Diagnosed equipment issues by analyzing error messages and testing results.
- Used hand and power tools to repair and maintain industrial machinery.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
Spare Parts / Sales
Ag Power
01.2001 - 12.2007
- Completing customer orders
- Understanding & knowledge of equipment old & new
- Maintaining a great repour with suppliers
- Adhoc tasks including administrative duties / invoicing
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Monitored supply levels and requested additional spare parts, manuals, or tools.
- Ordered necessary supplies and parts to maintain adequate inventory of spare parts for sample system readiness.
- Maintained adequate inventory of spare parts to prevent critical downtime.
- Rebuilt locomotives and mechanical component parts.
- Coordinated paperwork and payments for new orders and replacement parts to obtain speedy service for each customer.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Replaced worn or damaged parts to restore equipment functionality.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Territory Manager
Brandt Equipment
07.2024 - Current
- Directed and coordinated products, services and sales activities.
- Meeting sales targets in adequate time
- Sourcing & bringing in new clientele
- Assisting clients with the operation & understanding of purchased equipment
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Negotiated pricing, terms, and implementation dates.
- Worked closely with existing accounts to grow market share.
- Prepared detailed sales reports to present to senior management.
- Identified and resolved issues affecting sales performance in the territory.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Cultivated relationships with key accounts in theterritory and provided support to drive customer satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Organized promotional events and interacted within thecommunity to increase sales volume.
- Built relationships with customers andthe community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Machinery Sales
Supergroups
04.2021 - 06.2024
- Received incoming shipments and reviewed contents against purchase orders for accuracy.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted in developing annual budgets for the Sales Department based on past performance data and industry trends.
- Created monthly reports of sales goals, progress, and results for management review.
- Resolved customer complaints regarding sales and service.
- Coached individual members of the Sales Team on their approach to selling products and services in order to maximize revenue potential from each sale.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Collaborated withthe marketingg team to develop promotional activities that increased sales volume.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Analyzed past sales data to identify trends and make recommendations regarding potential new products or services.
- Conducted regular performance reviews for sales consultants and provided feedback for improvement.
- Supported sales team members to drive growth and development.
- Worked effectively in team environments to make the workplace more productive.
- Recommended architectural improvements, design solutions, and integration solutions.
Machinery Sales
Yarra Valley Ag
01.2019 - 12.2021
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Implemented systems and procedures to increase sales.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Organized promotional events and interacted with community to increase sales volume.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Delivered recommendations to long-term accounts to promote brand awareness to key audiences.
Machinery Sales / Spare Parts
Yarra Glen Mower & Tractor Center
01.2014 - 12.2019
- Began in spare parts before moving into a sales position
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Attended industry events and conventions to expain sales opportunities.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Assistant Parts Manager
Ag Power
01.2010 - 12.2014
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Collaborated with manufacturing and supply chain management.
- Developed and maintained aknowledgeable and productive team of employees.
- Analyzed sales trends to follow thedemands of customers and in-shop needs.
- Supervised and trained staff on product knowledge and customer service.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Created and enforced detailed organization processes to increase quality and service standards.
- Ordered parts for customers, repair shops, and service departments.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Certificate II - Automotive (Sales Replacement Parts)
Kangan Batman Tafe
01.2003
Victorian Certificate of Education - completed year 12
Mooroolbark Heights Secondary College
01.2000
Skills
- Product positioning
- Improvement planning
- Goals and performance
- Business development and planning
- Channels and distribution knowledge
- Trend analysis
- Retailer Support
- Sales training
- Sales leadership
- Account growth
- Budget management
- Business growth
- Team building
- Sales presentations
- Territory management
References
- Brendan Eggins, Kubota Australia, 0418 360 007
- Bruce Schnitzler, Former owner of Yarra Glen Mower & Tractor Centre - Retired, 0417 564 329
- Kerrie Van Der Heyden, Former Work Colleague, 0418 322 533
Timeline
Territory Manager
Brandt Equipment
07.2024 - Current
Machinery Sales
Supergroups
04.2021 - 06.2024
Machinery Sales
Yarra Valley Ag
01.2019 - 12.2021
Machinery Sales / Spare Parts
Yarra Glen Mower & Tractor Center
01.2014 - 12.2019
Assistant Parts Manager
Ag Power
01.2010 - 12.2014
Machanical Fitter
Kenworth
01.2007 - 12.2007
Spare Parts / Sales
Ag Power
01.2001 - 12.2007
Certificate II - Automotive (Sales Replacement Parts)
Kangan Batman Tafe
Victorian Certificate of Education - completed year 12
Mooroolbark Heights Secondary College
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