Shannon Wightman
Orange,NSW
Summary
Experienced in customer service and cash handling, with a focus on enhancing the shopping experience. Demonstrated ability to communicate effectively and provide in-depth product knowledge. Committed to maintaining organizational and safety standards for optimal retail performance.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Trang Hue Vietnamese Catering
Orange, NSW
04.2023 - 02.2024
Shop Assistant
Little Snack Shack
Bourke, NSW
10.2022 - 03.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of store displays, ensuring appealing presentation of products.
- Stocked shelves and monitored inventory levels, facilitating timely replenishment of popular items.
- Trained new staff on operational procedures and customer service standards, fostering teamwork and efficiency.
- Helped managers with daily checklists and last-minute requirements.
Shop Assistant
Franks BP
Bourke, NSW
10.2022 - 02.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of store displays, ensuring appealing presentation of merchandise.
- Processed cash transactions accurately, handling payment systems efficiently to minimize wait times.
- Stocked shelves and managed inventory levels, contributing to effective product availability for customers.
- Provided support during busy hours, adapting quickly to fluctuating customer demands and improving service efficiency.
Cashier
Khans Supa IGA
Bourke, NSW
10.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency during peak hours.
- Collaborated with team members to ensure smooth operation of store activities during busy periods.
- Handled cash management tasks, including balancing registers at end of shifts for accuracy.
Cultural Representative
Wangkumara Aboriginal Corporation
09.2022 - 10.2022
- Facilitated cultural awareness workshops to enhance community understanding of Wangkumara traditions.
- Supported the development and implementation of cultural programs, engaging diverse stakeholders effectively.
- Coordinated events that promote Aboriginal culture, ensuring alignment with community values and objectives.
- Assisted in maintaining relationships with local organizations to foster collaborative initiatives and partnerships.
- Contributed to the creation of educational materials highlighting Wangkumara heritage for community outreach.
Cleaner
Bourke Aboriginal Health Service
Bourke, NSW
09.2018 - 02.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency during peak hours.
- Collaborated with team members to ensure smooth operation of store activities during busy periods.
- Handled cash management tasks, including balancing registers at end of shifts for accuracy.
Education
Bourke High School
Bourke, NSWNBSC Mackellar Girls Campus
Manly Vale, NSWSkills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Relationship building
- Safety procedures
- Adaptability and flexibility
- Reliable and responsible
- Honest and dependable
- Strong communication and interpersonal skills
Timeline
Shop Assistant
Trang Hue Vietnamese Catering
04.2023 - 02.2024
Shop Assistant
Little Snack Shack
10.2022 - 03.2023
Shop Assistant
Franks BP
10.2022 - 02.2023
Cashier
Khans Supa IGA
10.2022 - 02.2023
Cultural Representative
Wangkumara Aboriginal Corporation
09.2022 - 10.2022
Cleaner
Bourke Aboriginal Health Service
09.2018 - 02.2019
Bourke High School
NBSC Mackellar Girls Campus