Shannon Zelek

• Company Overview: Head office for National Insurance builder
• Triaging claim
• Scheduling daily runs for estimators and supervisors to attend site.
• Preparing paperwork with accurate information for estimators/Supervisors to attend site
• Issuing purchase orders for trade quotes/reports
• Uploading detailed quotes and reports onto Insurance company platforms
• Assist estimators
• Generating detailed scope of works, contracts, obtaining Master Builders contracts and Home Warranty Insurance
• Invoicing
• Keeping customer up to date with repair schedule
• Following up outstanding paperwork and payments
• Customer Service via phone and email enquiries
• Training Staff

• Company Overview: Retail and wholesale bathroom Company
• Sales Administrator for a Commercial Sales department/ Account manager for local and National companies and personal Assistant to Managing Director
• Account manager Domestic and Commercial Customers
• Provide quotes to commercial builders and general public
• Process sales orders and follow up deliveries
• Allocating stock to 25 stores
• Updating incoming stock register for all stores
• Stocktake
• Process warranty cards and maintain database
• Online store management-Ebay and Grays Online
• Organise Freight and Couriers
• Managing director’s correspondence and responding on his behalf - Including screening calls
• Managing director’s rental properties
• Retail and wholesale bathroom Company

• Estimator-Domestic and Commercial tenders
• Daily scheduling of site measure/Installations
• Correspondence with clients/builders via phone/email and in person
• Keeping stocklist up to date and ensuring monthly stock take completed
• Showroom Customer service/Sales and answering phones, updating website
• Ordering of supplies and building relationships with suppliers
• Following up tenders
• Inspection of natural stone
• Interviewing and training staff
• Following up contracts and deposits
• Generating invoices

1997-1999 - Marketing/Advertising Assistant

1995-1997 -Travel consultant