Shanon Friedmann
Brisbane,QLD
Summary
Dynamic and adaptable professional with a proven track record of enhancing operational efficiency and customer satisfaction at Scouts Re-Cycling. Skilled in forklift operations and adept at learning new tasks, demonstrating exceptional interpersonal communication to foster relationships and improve service delivery. Excelled in fast-paced environments, ensuring timely completion of assignments and contributing to team success through effective merchandise replenishment and heavy lifting abilities.
Overview
12
12
years of professional experience
Work History
Store Person
Scouts Re-Cycling
01.2020 - Current
- Counting cans and bottles for for driveway and company customers.
- Operated and forklifts on weekly basis.
- Cleaning of waste bins
Volunteer
Loaves & Fishes
06.2016 - 10.2019
- Restocking of fridge and freezers.
- Maintained clean, neat, and operational facilities to serve program needs.
- Replenishing of shelves in warehouse .
- Used strong interpersonal communication skills to convey information to others.
- Loading and unloading of trucks with forklift.
Courier Driver
Mates Logistics
06.2014 - 05.2016
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Store Team Member
Komatsu (Youngbrook Recruitment)
09.2012 - 05.2014
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Call outs - after hours
- Forklift duties (LF&LO-10 tonne)
- Administrative duties e.g computer
Education
No Degree - Certificate 111 Warehouse & Logistics
TAFE
Brisbane, QLD04.2009
No Degree - Certificate 11 Advanced Engineering
TAFE
Brisbane, QLD04.2005
No Degree - Forklift Licence (LF & LO)
Mackay
Mackay2002
Skills
- Adaptable learning
- Loading and unloading
- Heavy Lifting
- Replenishing merchandise
- Forklift operations
Timeline
Store Person
Scouts Re-Cycling
01.2020 - Current
Volunteer
Loaves & Fishes
06.2016 - 10.2019
Courier Driver
Mates Logistics
06.2014 - 05.2016
Store Team Member
Komatsu (Youngbrook Recruitment)
09.2012 - 05.2014
No Degree - Certificate 111 Warehouse & Logistics
TAFE
No Degree - Certificate 11 Advanced Engineering
TAFE
No Degree - Forklift Licence (LF & LO)
Mackay
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